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About the Role

Develop, enhance, and support the Bank's Salesforce and nCino platforms, delivering scalable, secure and reliable solutions that support lending, customer servicing, operational efficiency, and business growth. Partner with business stakeholders, technology teams, and third-party providers to implement high-quality platform enhancements, integrations, and automation while adhering to Salesforce development best practices, governance standards, and the Bank's strategic objectives.

Responsibilities

Own the design and delivery of Salesforce solutions that meet business requirements whilst maintaining platform stability, scalability, and performance.
Lead the development, enhancement, and support of Salesforce functionality using declarative and programmatic approaches, including Flows, Apex classes, triggers, and Lightning components where required.
Deliver robust integrations between Salesforce, nCino, and internal or third-party systems using APIs, middleware, and integration best practices.
Establish and embed Salesforce development standards, coding practices, testing approaches, and release management processes.
Develop and maintain automated tests and deployment processes to ensure solution quality, reliability, and compliance with change management requirements.
Collaborate with Product Owners, Business Analysts, Architects, and operational teams to translate business needs into effective technical solutions.
Review and optimise existing Salesforce and nCino configurations, identifying opportunities to improve automation, user experience, platform performance, and technical debt.
Monitor platform health, troubleshoot complex issues, and drive root-cause resolution of production incidents.
Partner with technology and security teams to ensure Salesforce solutions comply with regulatory, governance, data protection, and security requirements.
Mentor and support colleagues by sharing Salesforce expertise, promoting best practices, and contributing to a collaborative engineering culture.
Read and follow all relevant company policies and procedures.
Adhere to all risk-related responsibilities applicable to your role, as set out in the Risk Management Policy.
Abide by all compliance and financial crime related policies, procedures and reporting obligations applicable to your role.
Act in accordance with regulatory expectations of a Certified individual as a Material Risk Taker for the bank.

Requirements

Degree, professional qualification, apprenticeship, or equivalent practical experience in a technology-related discipline.
Salesforce Administrator certification.
Proven experience developing and supporting enterprise Salesforce solutions in a complex business environment.
Experience designing and implementing Salesforce integrations with internal and external systems.
Experience building and maintaining Apex classes, triggers, test classes, and Salesforce Flows.
Experience working within structured software development and change management processes.
Experience collaborating with technical and non-technical stakeholders to deliver business outcomes.
Experience troubleshooting and resolving complex platform and integration issues.
Salesforce Platform Developer I/II certifications.
Additional Salesforce certifications relevant to architecture, integration, or application development.
nCino certifications or formal nCino training.
Experience working with the nCino Bank Operating System.
Experience within banking, financial services, lending, or regulated environments.
Experience working with CI/CD pipelines and Salesforce DevOps tooling.
Experience supporting large-scale Salesforce implementations with multiple integrations and business-critical processes.
Experience with AutoRabit preferable, Gearset or Copado are similar.
Experience within a regulated financial services environment.
Knowledge of nCino configuration, customisation, and lending processes.
Knowledge of Azure, middleware, or enterprise integration platforms.
Understanding of banking products, lending lifecycle processes, and regulatory considerations.

Skills

Strong Salesforce platform knowledge, including Sales Cloud and platform automation capabilities.
Advanced knowledge of Salesforce Flows, validation rules, security model, profiles, permission sets, and sharing architecture.
Strong Apex development skills, including classes, triggers, asynchronous processing, and test automation.
Knowledge of Salesforce integration patterns, REST APIs, web services, authentication mechanisms, and data synchronisation approaches.
Understanding of Salesforce data modelling, data quality management, and platform governance.
Familiarity with source control management tools such as Git and code editors like VSCode.
Knowledge of software engineering principles including code quality, testing, documentation, and secure development practices.
Ability to apply Salesforce practices when designing and implementing solutions.

Location

Hybrid Working – 3 days in the office and 2 days remote

Work Type

Hybrid
Remote (up to 6 weeks per year)

Experience Level

Proven experience developing and supporting enterprise Salesforce solutions
Experience designing and implementing Salesforce integrations
Experience building and maintaining Apex classes, triggers, test classes, and Salesforce Flows
Experience working within structured software development and change management processes
Experience collaborating with technical and non-technical stakeholders
Experience troubleshooting and resolving complex platform and integration issues
Experience working with the nCino Bank Operating System
Experience within banking, financial services, lending, or regulated environments
Experience working with CI/CD pipelines and Salesforce DevOps tooling
Experience supporting large-scale Salesforce implementations
Experience with AutoRabit preferable, Gearset or Copado are similar
Experience within a regulated financial services environment
Knowledge of nCino configuration, customisation, and lending processes
Knowledge of Azure, middleware, or enterprise integration platforms
Understanding of banking products, lending lifecycle processes, and regulatory considerations

Education Level

Degree, professional qualification, apprenticeship, or equivalent practical experience in a technology-related discipline.
Salesforce Administrator certification
Salesforce Platform Developer I/II certifications
Additional Salesforce certifications relevant to architecture, integration, or application development.
nCino certifications or formal nCino training.

Salary/Compensations

£55,000 - £80,000 a year

Benefits

Competitive Time Off – Generous annual leave plus bank holidays
Work From Anywhere – Up to 6 weeks per year
Learning & Development – Tailored training and support
Hybrid Working
Private Medical Care with Vitality
Enhanced Pension Scheme
Maternity, Paternity & Adoption Pay
Discretionary Company Bonus

About the Company

Recognise Bank is a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions.
Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive.
Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first.
Our vision is building stronger futures with bespoke financial solutions.
We understand that no two financial needs are the same, which is why we work closely with UK SMEs and individuals to unlock potential others often overlook.
Through smart, flexible lending and savings products, we’re here to build and grow stronger futures for lasting success.
Our values shape how we work and grow together: Can do, will do; Be brilliant; Do the right thing; Make a difference.