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About the Role

Intent HQ is seeking a highly organised and detail-oriented People & Office Administrator to provide comprehensive administrative support across the People Team, including general HR administration, recruitment coordination, and maintaining compliance. The role also involves ensuring the smooth and efficient running of the London office and using AI-enhanced tools to streamline People processes.

Responsibilities

• Accurately maintain employee records, ensuring they are up-to-date and securely stored.
• Manage the full spectrum of HR/People administration, including drafting update letters, background checks, and managing new joiner and leaver processes.
• Assist with the recruitment process by scheduling interviews and candidate liaison.
• Ensure HR administration compliance with company policies, procedures, and external requirements.
• Assist with People projects and initiatives, such as employee engagement surveys and performance management.
• Manage employee experience activities within the London office, including arranging lunches, brunches, and social events.
• Handle office orders, including weekly food shopping.
• Coordinate on-site events and meetings.
• Support the Procurement (Facilities) team on an ad hoc basis.
• Help maintain a positive and engaging workplace atmosphere.

Requirements

• A “can do” proactive attitude and the ability to thrive under competing priorities and deadlines.
• Strong organisational skills with excellent attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritise tasks effectively.
• Strong problem-solving skills.
• Ability to work independently as well as part of a team.
• Ability to handle sensitive and confidential information with discretion.
• Ability to work from our Holborn based office a minimum of 4 days per week.

Skills

• AI-enhanced tools
• Generative AI
• Google drive
• Macbook Pro
• HiBob or other HRIS experience
• Basic knowledge of employment laws and regulations
• ISO27001 and or SOC2 audits & standards

Location

• London

Work Type

• Hybrid

Experience Level

• Entry level experience (ideally 1-3 year) working in an HR / People administrative role or similar position.
• Proactive recent graduates

Benefits

• Flexible working
• Private medical insurance, depending on eligibility
• Free breakfast daily (when in the office)
• 26 days holiday (increasing with service)
• Pension scheme
• Income Protection with Employee Assistance Programme
• Life Assurance
• Oliva Mental Health platform and counselling
• Higher than statutory maternity/paternity benefits
• Work socials
• Wellbeing programme
• Cycle to work scheme
• Training opportunities
• Access to onsite gym (including towel serviced showers and changing facilities)

About the Company

• Intent HQ redefines customer understanding for the agentic era, enabling enterprises to influence customer decisions at the moments that determine growth, loyalty, and competitive advantage.
• As the Human-to-AI Context Company, we offer groundbreaking AI technology that creates the missing context of human behaviour and individuality, transforming data into confident decisions that reflect how people actually act in the real world.
• We enable brands to Act With Intent.
• Trusted by global enterprises, Intent HQ manages 325M+ profiles and processes 250B events daily.
• Won AI Business of the Year (National AI Awards 2025), Analytics Company of the Year (British Data Awards 2025), and winner of Best AI Ethics & Diversity Strategy (AI World Series Awards 2025).
• Recognised for AI innovation, analytics excellence, and ethical leadership.
• A proven partner for leaders seeking measurable growth, faster decision velocity, and responsible AI-driven advantage.
• Work on cutting-edge technology at the intersection of AI and data analytics.
• Advance your career in a fast-paced, innovative industry.
• Work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods.
• A growing business with a flat structure meaning everyone is visible and able to make an impact.
• Promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage.
• DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development.
• High expectations and pride ourselves on our cultural standards.

Equal Opportunity

• Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work.
• At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all.
• Diversity and inclusion efforts have been recognised with us winning two consecutive Women in Tech UK Awards, under the Best Tech Employer (51-149 Employees)’ category & being shortlisted for the Best Employer for Parental Support award.
• Nominated again for the Best Tech Employer and our in house recruiter has been shortlisted for the Best In house Recruiter award!