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About the Role

The Teller I/Teller Float performs various financial transactions, recommends additional products and services based on member needs, and learns about the Credit Union's offerings. This role requires effective communication and a professional representation of the credit union.

Responsibilities

• Learn all aspects of the teller position.
• Gain a solid foundation of credit union products and services.
• Evaluate member accounts during transactions to identify needs and cross-sell relevant services, deposits, and loan products.
• Greet members courteously, professionally, and promptly, providing accurate service.
• Perform transactions including deposits, withdrawals, transfers, cash advances, loan payments, and check cashing.
• Respond professionally to member inquiries, requests, or problems.
• Maintain teller drawer cash within appropriate levels.
• Maintain up-to-date knowledge of all credit union products and services.
• Promote, explain, and cross-sell credit union products and services.
• Ensure accuracy and completion of the teller daily proof.
• Maintain strict confidentiality of member and employee business.
• Possess general knowledge of BSA rules and regulations and complete BSA training.
• Process shared branching transactions and inquiries.
• Maintain a neat and orderly work area.
• Process check orders and certificates of deposit.
• Cross-train and learn branch morning work.
• Accommodate flexible work schedules, including evenings, weekends, and other branch locations.
• Report to various in-county (Nassau or Suffolk) locations as directed.
• Perform all other duties as assigned.

Requirements

• High school graduate or equivalent.
• Good communication skills.
• Minimum 3 months customer service experience in a financial institution or retail environment preferred.
• Previous Teller or cash handling experience preferred.

Skills

• Excellent written and oral communication skills
• Excellent organizational skills
• Ability to prioritize, pay close attention to detail, and coordinate various activities simultaneously.
• Ability to communicate with co-workers, management, and business contacts in a courteous and professional manner.

Location

• Nassau
• Suffolk

Work Type

• Full-time
• Flexible schedule

Experience Level

• Entry Level

Education Level

• High school graduate or equivalent