Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Hilltop Residential is seeking a Service Manager to join their team. This role is crucial for maintaining the property's grounds, buildings, and ensuring timely repairs and resident satisfaction.

Responsibilities

• Organize, prioritize, and guarantee service requests and repairs are made correctly and in a timely manner.
• Inspect grounds, buildings, and other community features daily to minimize liability concerns and ensure excellent curb appeal.
• Oversee turnkey operations and ensure vacant units are made rent-ready promptly.
• Execute service requests using computer software systems.
• Perform turnkey work and inspect all make-readies.
• Follow standard operating procedures.
• Maintain basic knowledge of local and state codes for permitting, sign ordinances, and pool regulations.
• Follow and enforce company policies and procedures.
• Communicate effectively with residents, associates, vendors, and supervisors.
• Collaborate with the community director to handle maintenance-related resident problems.
• Assist the community director with documenting counseling sessions with maintenance staff.
• Maintain a preventative maintenance program to minimize emergency and service repairs.
• Maintain hazard communications program and promote safe work practices.
• Assist with recruiting, hiring, and training of maintenance staff.
• Work with the community director to obtain competitive bids for maintenance expenses.
• Understand and adhere to budget guidelines.
• Purchase supplies and vendor services using standard purchase order systems and proper bidding procedures.
• Monitor inventory and maintain appropriate levels of parts and supplies.

Requirements

• 1+ years of hands-on general maintenance experience.
• Strong proficiency with property management software systems.
• Availability to work a flexible schedule, including weekends.
• Rotating on-call responsibility for after-hours emergencies.
• Valid driver's license and/or access to reliable transportation.

Skills

• Property management software systems
• Maintenance
• Communication
• Budgeting
• Purchasing
• Inventory management
• Preventative maintenance
• Hazard communications
• Recruiting
• Hiring
• Training

Location

• 8101 Loyola Ln, Austin, TX 78724

Work Type

• Full-time

Experience Level

• 1+ years of experience

Education Level

• EPA/HVAC license or certification

Benefits

• Competitive Pay
• 401k with Company Match
• Comprehensive Medical, Dental and Vision Plans
• Paid Life Insurance
• Employee Referral Program
• Short and Long Term Disability
• Paid Time Off
• Employee Rent Discount Program
• Opportunities for Growth

About the Company

• At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that provides unparalleled excellence to our customers and investors.
• Hilltop is dedicated to creating an unforgettable experience not only as a great place to live, but also a great place to work, and we are honored to have received the recognition as a Great Place to Work three years in a row, as well as being named a Top Workplace by the Houston Chronicle!
• If you want to be a part of a fast-growing company that puts their employees first – Hilltop Residential is it!

Equal Opportunity

• Applicants are evaluated on the basis of job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status or characteristic covered by federal, state or local law.