Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Ohel is seeking a dependable and collaborative Program Operations Administrator to support housing programs serving individuals with psychiatric conditions. This role balances program compliance, internal auditing, facilities coordination, project management, and team communication.

Responsibilities

• Review and maintain supporting documentation for Medicaid billing, ensuring accuracy, completeness, and proper production and maintenance of records.
• Conduct ongoing internal department audits of agency housing programs, focusing on compliance and quality.
• Receive and initiate service requests from department managers and submit detailed, actionable work orders through the agency ticketing system.
• Coordinate with trade vendors on-site, identify areas requiring work, and verify and sign off on completed work orders.
• Partner with the Facilities Manager to document, clarify, prioritize, and formulate work requests.
• Manage multiple projects and priorities simultaneously while ensuring timely follow-through.
• Identify excessive wear, defects, maintenance concerns, and system failures requiring corrective action.

Requirements

• Prior experience working with or for NYS Office of Mental Health (OMH) strongly preferred.
• Minimum 3 years of supervisory experience.
• Relevant construction and project management experience.
• Extensive experience in Microsoft Office.
• Familiarity with applicable federal and state regulations is a plus.
• Valid and clean NY or NJ driver’s license required.
• Own car preferred.
• Problem-solver, excellent communicator, and detail-oriented leader with the ability to work independently while collaborating effectively with department managers, vendors, and agency leadership.

Skills

• Microsoft Office
• Project Management
• Team Communication
• Facilities Coordination
• Program Compliance
• Internal Auditing

Location

• Brooklyn

Work Type

• Full-time
• On-call hours

Experience Level

• Minimum 3 years of supervisory experience

Salary/Compensations

• $85,000 - $100,000

Benefits

• 403B retirement plan
• Sick and vacation paid time off (PTO)
• Health insurance
• Free access to onsite gym

About the Company

• Ohel provides housing programs serving individuals with psychiatric conditions.