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About the Role

The Leasing Agent is responsible for providing excellent customer service to prospective and current residents. This role requires strong customer service and sales experience.

Responsibilities

• Uses excellent sales and customer service skills when assisting prospects, residents, and coworkers.
• Displays the utmost professionalism.
• Communicates the benefits of the apartment community, responding to leads by phone, in-person, and in writing.
• Leads tours of apartments.
• Screens prospective residents.
• Keeps accurate and detailed records and uses Entrata property management software.
• Assists residents with questions or other requests.
• Complies with all Federal and Local Fair Housing regulations and ordinances.
• Maintains productive and professional relationships with the Property Manager, site team, and all other coworkers.
• Performs other duties as assigned.

Requirements

• Must have previous relevant experience in apartment leasing and customer service.
• Must have a valid New York State driver’s license and reliable transportation.
• Cannot be a resident of a Sunrise-managed apartment community.
• If the candidate holds a real estate license, they must be willing to transfer their license to Sunrise Management & Consulting.
• Ability to speak, read, write, and understand the English language.
• Ability to lift objects up to 25 lbs. without assistance.
• Ability to stand and walk for prolonged periods.
• Ability to lead tours of apartments, which involves excellent verbal, written, and in-person communication, and being able to walk the property and show units upstairs or downstairs without assistance.

Skills

• Excellent customer service skills
• Excellent sales skills
• Excellent problem-solving skills
• Professional use of verbal and written communications
• Detail-oriented
• Ability to accurately prepare paperwork and reports

Location

• Rensselaer, NY

Work Type

• Full-time
• In-office

Salary/Compensations

• $18.00 - $23.00 / hour

Benefits

• 401(k) with Match
• Medical, Dental, Vision Insurance
• Paid Time Off
• 6 Paid Company Holidays
• Travel Reimbursement
• Referral Program

About the Company

• Sunrise Management & Consulting is an Accredited Management Organization from IREM®.
• Manages approximately 1,500 apartments in the Capital Region.
• Dedicated to professional development.
• Committed to the growth of each employee.

Equal Opportunity

• Sunrise Management & Consulting is an Equal Opportunity Employer.
• Committed to creating an inclusive workplace and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable federal, state, or local laws.
• Values diversity and encourages individuals from all backgrounds to apply.