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About the Role
The Greeter performs various Customer Service activities, including greeting customers, handling merchandise, providing information, distributing promotional materials, and supporting front-end business needs. The role emphasizes providing an exceptional customer service experience to make guests feel welcomed and appreciated.
Responsibilities
- Greets all customers in a friendly and outgoing manner.
- Actively promotes programs including CLUB Membership, VOC, and In-Store Pickup.
- Models brand standards for customer service by presenting a professional image.
- Checks in all customers’ merchandise for return.
- Checks in all Vendor representatives, completing visitor logs and controlling badges.
- Informs customers of details regarding special events, sales, or promotions.
- Provides customers with promotional materials.
- Ensures entryway and surrounding work area remain clean, tidy, and safe.
- Assists with customer check-in of firearms/weapons by notifying appropriate personnel.
- Performs other duties as assigned.
Requirements
- Excellent organization skills and attention to detail.
- Experience in a customer service environment.
- Excellent verbal and written communication skills.
- Adaptability to new processes and procedures.
- Excellent self-motivation and initiative while unsupervised.
- Must not accept, possess, or handle a firearm while performing job duties.
Skills
- Customer Service
- Communication
- Organization
- Attention to Detail
- Adaptability
- Self-Motivation
- Initiative
Location
- Onsite
Work Type
- Full-Time
Experience Level
- Customer Service Experience
Education Level
- High School Diploma or Equivalent
Salary/Compensations
- $16.00 - $18.75 per hour
Benefits
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
About the Company
- Bass Pro Shops is an equal opportunity employer.
Equal Opportunity
- Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
- Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
- If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.