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About the Role
We are seeking an experienced, professional, and adaptable Security Officer to provide a first-class security presence at a prominent facility in London. This role offers the opportunity to work in a prestigious environment where professionalism, vigilance, and exceptional customer service are essential.
Responsibilities
- Act as a point of contact and information centre for staff and visitors.
- Provide clear and concise information in person, over the phone, or via email.
- Report any issues to the supervisor or duty manager.
- Conduct yourself in a professional manner at all times.
- Respond to emergencies.
- Deal with conflict appropriately if required.
- Write up incidents to the standard expected by Management.
- Carry out ID checks.
- Be vigilant to Health and Safety risks.
- Work on own initiative.
- Supervise cleaning staff to ensure the reception area, foyer, staff area, and board room are kept clean.
Requirements
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (minimum 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within Corporate Security (minimum 1 year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Skills
- Communication skills
- Customer service
- Professional demeanour
- Positive mindset
- Surveillance skills
- Detail orientation
- IT literacy
Location
- London, EC2
Work Type
- Full-time
Experience Level
- Minimum 1 year experience as a Security Officer
- Minimum 1 year experience in Corporate Security
Salary/Compensations
- £14.80 per hour
Benefits
- Uniform
- SIA Licensing savings scheme
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
About the Company
- Ward Security provides security services solutions to a range of UK businesses, including CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, and response alarm systems.
- With over 1500+ employees operating nationally, Ward Security seeks the best talent to uphold its vision: 'We look after our people; our people look after our clients. We aim to retain and attract the very best of both'.
Equal Opportunity
- Ward Security believes in fostering an inclusive workplace where diversity is celebrated, and every individual is valued.
- Committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
- As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration.
- Dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities.
- Embraces the unique perspectives and backgrounds of team members, recognising that diversity enriches the organisation and contributes to its success.