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About the Role

The SEE Associate will work with a small team in a fast-paced, customer service-driven position, supporting the sales operation with data entry, communication, and organizational skills. This role primarily focuses on administrative tasks including catering support and corporate gifting support. This position is temporary, starting mid-October for seasonal support through mid-January.

Responsibilities

• Assist with administrative tasks such as billing, invoicing, data entry, and updating customer profiles.
• Work with the gifting department and production team to ensure all orders are communicated and fulfilled properly, accurately, and on time.
• Schedule and execute exceptional gifts leaving the building accurately and on time by working with internal departments.
• Communicate properly with the fulfillment, corporate, and CX teams to ensure the holidays run smoothly.
• Answer inbound calls and emails, delivering a memorable, fun experience.
• Guide the customer through offerings by making recommendations to ensure gifting choices are a success.

Requirements

• 2+ years administrative, operational, and/or customer service experience in a fast-paced office environment
• Impeccable communication and problem-solving skills
• Ability to type 60-70+ WPM with flawless grammar, professional tone, and formatting
• Proficient in Microsoft Outlook, Word, PowerPoint, and Excel
• A quiet work environment that allows for uninterrupted sales/customer service work over the phone.
• A reliable computer and broadband connection
• Experience entering data through .csv formatting and upload
• Knowledge and passion for cheese and gourmet grocery
• Hybrid Availability – Occasional visits to LIC Warehouse (if Local to NY) to supervise XL number of CG orders during the holiday period.
• Weekend remote availability and flexibility during November and December required
• This is a 9:00 AM–6:00 PM EST position, Monday through Friday, with limited schedule flexibility.

Skills

• Data entry
• Communication
• Organizational skills
• Attention to detail
• Customer service
• Microsoft Outlook
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel
• CSV formatting
• NetSuite or another cloud-based ERP/CRM like Salesforce or Epic (a plus)
• Food service or sales experience (a plus)
• Cheese knowledge
• Gourmet grocery knowledge

Location

• Remote (US)
• LIC Warehouse (if local to NY)

Work Type

• Temporary
• Seasonal
• Remote
• Hybrid

Experience Level

• 2+ years experience

Benefits

• Weekly pay
• Product discounts
• Class discounts

About the Company

• Murray's Cheese is a dynamic, fast-paced environment with an emphasis on great food, education, and customer service.
• Our company is multi-faceted and rapidly expanding, with three retail locations in New York, a cheese-focused restaurant, a robust Wholesale department servicing chefs and restaurants nationwide, an events and education center, an E-Commerce platform, and a national retail partnership with Kroger supermarkets nationwide.
• Murray's Cheese was born in Greenwich Village in 1962, and the heart of our business still resides in New York City with many ways to experience Murray’s locally.
• We have state-of-the-art cheese caves in Long Island City.
• We made Murray’s products available online at murrayscheese.com and in-store with a curated selection of specialty cheese in more than a thousand Kroger and Kroger-owned stores nationwide.
• Through our wholesale business, you might enjoy Murray’s cheese at more than 600 restaurants across the country.

Equal Opportunity

• Murray’s Cheese provides equal employment opportunities to all employees/applicants and prohibits discrimination and harassment of any type on the basis of race, gender, gender-identity/expression and transgender status, color, national origin, ethnicity, religion, creed, age, physical or mental disability (including gender dysphoria and being a certified medical marijuana patient), sexual orientation, marital, partnership, parental or familial status, citizenship status, pregnancy, childbirth, lactation or related medical conditions, military/veteran status, genetic information or testing (including predisposing genetic characteristics), domestic violence victim status, sexual abuse victim status, stalking victim status, caregiver status, unemployment status, consumer credit history, arrest or conviction record, or the perception that an employee has one of the above characteristics or any other consideration protected by federal, state or local laws.
• If contacted for an employment opportunity, please notify our HR team if you need accommodation.
• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
• Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU..