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About the Role

Greet and escort guests to tables in the restaurant, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Requirements

• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Communicate well with guests.
• Willing to pitch-in and help co-workers with their job duties and be a team player.
• Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
• Ability to learn, recite and promote the variety of menu items.
• Able to move throughout a crowded room to seat guests.
• Able to effectively deal with customer complaints and concerns in a friendly and positive manner.
• Experience working in a restaurant setting highly preferred.
• Flexible availability for morning and/or afternoon shift required.

Skills

• Guest relations
• Customer complaint resolution
• Menu knowledge

Location

• Syracuse

Work Type

• Part-time
• Onsite

Experience Level

• Not specified

Education Level

• Not specified

Benefits

• Highly competitive wages
• Exceptional benefit plan for eligible associates & their family members
• 401K matching program for eligible associates
• Flexible scheduling
• Discounts with Crescent managed properties in North America for associates & their family members
• Additional hotel discounts with Marriott International brand hotels
• Free Parking
• Free Meal during shift
• Quarterly employee appreciation events

About the Company

• Crescent Hotels & Resorts strives to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.
• Dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.
• Examines own beliefs and behaviors to create change through training, recruiting, and promoting diverse talent to strengthen culture.

Equal Opportunity

• Associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.
• Dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.
• Examines own beliefs and behaviors to create change through training, recruiting, and promoting diverse talent to strengthen culture.