About the Role
As a valued member of our café team, you’ll work in a warm and welcoming Nordic-inspired environment, seamlessly integrated within our store. Your focus will always be on delivering exceptional quality, outstanding service, and memorable experiences for every guest. With a natural ability to put the customer first and adapt to their needs, you’ll help create a personalised and inspiring café atmosphere rooted in local culture and hospitality.
Responsibilities
- Preparing and serving high-quality food and beverages, consistently upholding our standards of excellence.
- Promoting the café’s values, culture, and concept.
- Contributing to the smooth daily operations of the in-store café.
Requirements
- Previous experience in food and beverage or customer service is a plus—but not essential.
- Willing to engage with customers and provide them with good levels of service.
- Adaptable & flexible.
- Action-orientated.
- Good communication skills: A genuine interest in people and actively listening to their needs and perspectives.
- Open to learn and seek out development opportunities.
- A genuine passion for food, beverages, and the ARKET brand, with a strong desire to share that enthusiasm and knowledge with customers.
- Comfortable with working flexible / irregular work patterns.
- English language skills.
Skills
- Customer Focused
- Adaptable
- Flexible
- Action-orientated
- Good communication skills
- Active listening
- Willingness to learn
- Passion for food and beverages
- Passion for the ARKET brand
- Comfortable with flexible work patterns
- English language skills
Work Type
- Full time
- 35 hours a week
Benefits
- Attractive benefits with extensive development opportunities around the globe.
- 25% staff discount, usable on all H&M Group brands in stores and online.
- Inclusion in the H&M Incentive Program – HIP.
About the Company
- ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop.
- Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.
Equal Opportunity
- At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.
- Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas.
- Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
