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About the Role

As a Host/Hostess, you will be responsible for providing a warm and friendly immediate greeting to our guests at the door. You will seat the guests and present clean menus in a friendly, professional, and quick manner. Being passionate about beer, especially ours, is a plus!

Responsibilities

• Demonstrates genuine hospitality and sets the stage for an exceptional dining experience by making every single guest feel welcome at the door
• Engages in friendly conversation as guests are being seated in a timely fashion
• Answers immediate questions about the menu, beverages, etc. and alerts the server(s) of any special needs
• Introduces guests to their server
• Accommodate special seating needs, such as extra chairs or booster/high chairs for children
• Manages restaurant waiting list during high volume to accurately set guest expectation
• Always sincerely thanks guests as they leave and invites them to return
• Performs any cleaning tasks as required to assist the servers in maintaining a clean and safe dining room
• Ensures 100% accuracy of the order and special requests/needs of the guest
• Assists kitchen staff in assembling "to-go" orders, present the order to the guests, and take/process payment
• Performs additional assignments or miscellaneous administrative duties as assigned by General Manager or Assistant Manager
• Take names on a waiting list and give quotes when tables are not immediately available
• Run the floor plan board
• Observe and keep track of the status of tables
• Answer the phone and questions concerning the menu and the restaurant
• Fill to-go orders
• Help to maintain and organize the host area, retail store, foyer, front entrance, and restrooms throughout your shift

Requirements

• High school diploma or equivalent
• Prior customer service experience
• Ability to operate and use computers and cash register
• Ability to lift and manage up to 20 lbs (during various times throughout shift)

Skills

• Excellent communication skills (verbally interacts with management, servers, team members, and guests)
• Must be able to read, write and determine wait time based on company's procedure
• Must have excellent organizational skills and ability to multitask
• Must have knowledge of workplace safety procedure
• Reliability/Attendance: Impeccable

Education Level

• High school diploma or equivalent

Salary/Compensations

• $16.00/hour

About the Company

• The Company participates in E-Verify.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetics, national origin, disability, or status as a protected veteran.