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About the Role

This role offers genuine ownership of member relationships and events at a global institution, with a focus on Product Councils and supporting the wider events and programmes calendar. It's a hands-on position requiring strong organizational skills and attention to detail.

Responsibilities

• Own the end-to-end delivery of Product Councils, acting as the main point of contact for council chairs.
• Work with chairs to build meeting agendas and shape meeting content.
• Manage all meeting logistics, including venue, catering, AV, travel, registration, and delegate communications.
• Manage council membership, including members rolling off, reviewing new applications, and onboarding new members.
• Run marketing and member outreach to drive attendance at council meetings using Higher Logic and Real Magnet.
• Keep council data accurate in netFORUM and use it to inform engagement decisions.
• Support the delivery of European events, awards, and education programmes, both in person and online.
• Assist with logistics, venue and supplier research, speaker briefs, and event materials.
• Set up and host Zoom webinars.
• Maintain the European events and programmes calendar.
• Partner with Marketing and Communications colleagues on campaigns and materials.
• Act as a first point of contact for the team inbox.
• Prepare reports, presentations, and invitation lists.
• Process supplier invoices and build good working relationships with suppliers.
• Support registration and membership revenue collection across events, programmes, and councils.

Requirements

• Around 2 to 3 years of events experience where you have owned events.
• Confidence with senior stakeholders, including the ability to say no when appropriate.
• Strong organizational skills and attention to detail.
• Clear, articulate communication, in writing and in person.
• Ability to juggle several projects simultaneously, especially during peak event periods.
• Initiative to utilize quieter periods effectively.
• Good working knowledge of Microsoft Office (PowerPoint, Word, Excel) and comfort with Zoom.
• Willingness to travel occasionally within Europe.
• Willingness to work occasional evenings or weekends around the event calendar.
• Experience at a membership association, professional body, or not-for-profit (preferred).
• Marketing experience, particularly email campaigns and audience targeting (preferred).
• Experience with an association management system like netFORUM or Higher Logic (preferred).
• An interest in real estate, cities, or the built environment (preferred).
• Other European languages (preferred).

Skills

• Event management
• Relationship management
• Logistics coordination
• Membership management
• Marketing and outreach
• Data management
• Microsoft Office Suite (PowerPoint, Word, Excel)
• Zoom
• Higher Logic
• Real Magnet
• netFORUM

Location

• London, UK

Work Type

• Hybrid
• Occasional travel within Europe
• Occasional evening or weekend work

Experience Level

• 2-3 years of events experience

Education Level

• Degree level or equivalent work experience

Salary/Compensations

• £36,500 to £39,700

Benefits

• Private medical insurance
• Life insurance
• Generous annual leave
• Pension scheme with employer contribution

About the Company

• The Urban Land Institute (ULI) is a non-profit research and education organization founded in 1936 with over 48,000 members worldwide.
• ULI's mission is to shape the future of the built environment for transformative impact in communities worldwide.
• Current priorities include helping the industry decarbonize, educating future real estate leaders, and delivering affordable housing.
• The Events, Programmes and Product Councils team is based in London and delivers ULI Europe's member-facing activities.
• Product Councils are curated groups of senior real estate and built environment leaders who meet twice a year to discuss industry issues.

Equal Opportunity

• ULI is proud to be an equal opportunity employer.
• We welcome applications from everyone and make employment decisions without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, or any other characteristic protected by applicable law.
• Adjustments can be provided for candidates needing them during the recruitment process.