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About the Role

Support the planning, management, and evolution of advisory office footprint across Canada. Act as the primary liaison between advisory teams, Corporate Properties, and third-party vendors to ensure effective premises operations, strategic space planning, and a consistent experience across the national office network.

Responsibilities

• Manage day-to-day premises operations and issue resolution across approximately 50 advisory offices nationwide
• Act as the primary business contact for facilities and premises vendors, including oversight of vendor performance and service delivery
• Partner with Corporate Properties on lease renewals, office refresh initiatives, relocations, closures, and space planning activities
• Support the development, implementation, and maintenance of nationally consistent premises policies, practices, and governance processes
• Lead planning, implementation, communications, and change management activities for premises-related initiatives
• Provide business input into real estate portfolio decisions, office design strategies, and evolving workspace requirements
• Collaborate with field leaders to identify opportunities for operational efficiencies and manage premises-related budgets and expenses
• Monitor office portfolio data, including capacity, lease commitments, costs, risks, and future space requirements, to support strategic decision-making

Requirements

• 7+ years of experience in premises management, facilities management, operations, project coordination, business planning, or a related field
• Proven ability to build and maintain collaborative relationships across diverse stakeholder groups and cross-functional teams
• Experience leading or supporting organizational change initiatives and managing associated communications
• Continuous improvement mindset with a focus on innovation, process optimization, and enhancing the advisor and customer experience

Skills

• Strong project management, planning, and organizational skills with the ability to manage multiple priorities simultaneously
• Strong analytical and problem-solving skills with the ability to develop practical, business-focused solutions
• Financial acumen with experience supporting budgets, forecasting, and expense management
• Excellent communication and influencing skills, with the ability to work effectively with leaders, vendors, and business partners at all levels

Location

• Canada

Work Type

• Permanent
• Full Time
• Hybrid

Experience Level

• 7+ years

Education Level

• Post-secondary education in business, operations, facilities management, or an equivalent combination of education and experience

Salary/Compensations

• $86,600 - $144,300 annually

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day
• Financial Security: Company-matching pension plan, share ownership program and additional investment options
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more
• Emphasis on Community: Workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events

About the Company

• We are united by a shared purpose: to improve the financial, physical and mental well-being of Canadians.
• Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
• We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other.

Equal Opportunity

• We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.