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About the Role

Sompo has a unique opportunity for a Delegated Authority Business Partner in our Delegated Authority team. This team plays a key role in supporting the efficient and compliant oversight of delegated authority business across the organisation, working closely with underwriters, claims teams, brokers, coverholders, and other third parties to ensure strong operational delivery, effective governance, and a high standard of service.

Responsibilities

Support all Delegated Authority onboarding activity, including coordinating pre-inception due diligence and engaging with relevant parties to ensure timely completion of questionnaires and approval processes.
Review delegated authority contracts to ensure appropriate terms are in place, working closely with Underwriters, Claims, Brokers, and Coverholders.
Act as a key contact for delegated authorities, claims managers, and underwriters, managing queries and liaising with relevant internal departments for efficient resolution.
Provide day-to-day administrative support to maintain delegated authority service delivery, including monitoring service levels, bordereaux processing, and disseminating performance and regulatory information related to claims service delivery and Conduct Risk compliance.
Support conduct-related activities, including product oversight procedures, product reviews, and the ongoing application of delegated authority governance requirements.
Produce and analyse regular management information and team reporting, identifying trends, issues, and opportunities for process improvement while working collaboratively with offshore team members and wider stakeholders.

Requirements

Familiarity with Lloyd’s market operational processes and a good understanding of delegated authority administration within the London Insurance Market.
Strong attention to detail, with the ability to review detailed reports and summarise key information clearly for stakeholders and management.
Excellent communication and stakeholder management skills, with the ability to build effective working relationships internally and externally.
A collaborative approach to working, including the ability to coordinate effectively with remote and offshore teams.
Minimum of 2+ years’ experience in the London Insurance Market in an operational, reporting, or support role.
Progression toward ACII is preferred, or a willingness to undertake professional study while in role.

Location

London

Work Type

Office-based

Experience Level

2+ years

Education Level

ACII preferred

Benefits

Health & Wellness Benefits
Retirement & Savings Plans
Global Parental Leave & Adoption Assistance
Employee Assistance Program
Tuition Reimbursement & Professional Qualification benefits

About the Company

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide.

Equal Opportunity

Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.