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About the Role

The Office Manager provides essential administrative, operational, and customer service support to the Office of the Provost and Academic Affairs, developing effective systems and processes for managing day-to-day functions. This role involves managing student staff, database management, supporting senior leadership, and collaborating with the Executive Assistant to the Provost.

Responsibilities

• Serve as the office’s primary point of contact and manage stakeholder and customer relationships.
• Coordinate with office administrative staff to manage stakeholder requests and day-to-day operations.
• Oversee the student staff team, including supervision, recruitment, scheduling, timekeeping, and training.
• Independently manage complex meeting and committee schedules, logistics, and calendars for senior leadership.
• Manage confidential records for D08.0 Student Academic Integrity Policy violations in the Maxient platform.
• Collaborate with the Executive Assistant to the Provost on day-to-day activities.
• Develop a high-level working knowledge of other key roles and serve as their back-up.
• Ensures the smooth operation of day-to-day office tasks by coordinating with other departments.
• Handles front desk activities by greeting visitors, answering phones, and providing customer support.
• Coordinates and manages calendars, scheduling appointments, interviews, travel, and events.
• Prepares and distributes communications, including emails, memos, and reports.
• Handles documents, files, and records, ensuring proper filing systems and securing sensitive information.
• Manages office supplies, track inventory, and coordinate purchasing.
• Assists with HR-related functions, including employee hiring, onboarding, and payroll processing.
• Processes expense reports, recording and receipting payments, creating invoices, and monitoring budgets.
• Coordinates and assist with event planning and logistical support for meetings, conferences, and other departmental activities.
• Assists in the preparation and organization of documents, presentations, and reports.

Requirements

• Must be able to work independently under minimal guidance.
• Must be able to set priorities.
• Must be able to independently propose solutions to problems requiring innovation and creativity.
• Must be able to exercise good judgment and discretion.
• Expected to be experienced with database management.
• Either have prior experience with the Maxient platform or become proficient with this software once in the role.
• Candidates must be eligible to work in the United States.
• The hiring process may require a criminal background check and/or motor vehicle records check.

Skills

• Database management
• Maxient platform proficiency
• Administrative processes
• Supply ordering
• Inventory tracking
• Facilities management
• Human resources practices
• Onboarding
• Payroll processing
• Employee records management
• Scheduling
• Organizing
• Coordinating meetings, appointments, and events
• Handling and processing invoices, purchase orders, and expense reports
• Clear and professional communication
• Handling confidential information with discretion

Location

• On Campus

Work Type

• Non-Exempt

Experience Level

• Senior level role with considerable knowledge and skills.
• 5 years of related experience

Education Level

• Associate's degree in related field

Salary/Compensations

• $19.65 - $31.45 Hourly

Benefits

• Reasonable accommodations to applicants with disabilities

About the Company

• Rochester Institute of Technology (RIT) considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer.

Equal Opportunity

• RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities.
• RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.