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About the Role

You will be joining a dynamic fraud team responsible for investigating all types of fraud affecting the council, including Housing Fraud and Internal Staff Fraud. The role requires successfully attaining a professional fraud qualification and gaining extensive practical work experience. You will work independently and collaboratively, with support from Senior Investigation Officers and Managers, to deliver a professional and flexible anti-fraud service. The Council will fund and fully support your training for professional qualifications. A professional outlook, quick learning ability, and enthusiasm for legal and social issues are essential. This role operates under a hybrid working model with a minimum of two days in the office.

Responsibilities

Conduct investigations of cases of suspected fraud against the Council under supervision.
Assist with interviews of suspects and witnesses.
Help with the delivery of training sessions.
Complete proactive anti-fraud projects.
Generate and analyse management information.
Advise on key performance indicators.
Work on responses to enquiries for reactive and proactive fraud investigations.
Ensure fraud investigation tasks are completed within agreed timescales.
Assess and prioritise incoming referrals.
Accurately record, review, and allocate all allegations, intelligence, and referrals for investigation.
Exercise sound judgement when assessing risk, evidential value, and potential outcomes.
Take appropriate action in accordance with departmental policies, procedures, and service priorities.

Requirements

Right to work in the UK.
GCSE Grade C/4 or above in Maths and English; or Level 2 Functional Skills in Maths and English.
Commitment to completing the Level 4 Government Counter Fraud Apprenticeship and associated training programme over a 28-month fixed-term period.
Demonstrate an interest in counter fraud, investigations, compliance, public service, law, intelligence, or protecting public funds.
Effective communication skills.
Ability to produce clear written work.
Ability to organise workload and meet deadlines.
Ability to work effectively as part of a team.
Ability to obtain required employment checks, including DBS clearance.
Ability to handle sensitive and confidential information.
Satisfactory employment references and CIFAS identity checks.
Satisfactory Declaration of Interest.
Enhanced DBS check.
Fluent English speaking ability for public-facing roles.

Skills

Literacy
Numeracy
Communication skills
Organisational skills
Teamwork

Location

London Borough of Waltham Forest

Work Type

Full-time
Fixed-Term Contract
Hybrid

Experience Level

Apprentice

Education Level

GCSE Grade C/4 or above in Maths and English; or Level 2 Functional Skills in Maths and English
A Levels desirable
Degree desirable
Level 4 Government Counter Fraud Apprenticeship

Salary/Compensations

APPREN4 £27,780.19

Benefits

Funding and full support for professional qualifications training
Flexible working options considered

About the Company

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
A highly ambitious borough driven by culture and the innate creativity of its residents, developing new and innovative ways to build communities.
A relentlessly resident-focused, insight-led, digitally driven and commercially minded Council focused on meeting the needs of existing and future residents.
An accredited Mayor of London’s Good Work Standard employer, committed to creating a healthy, fair and inclusive workplace.
Commitment includes fair pay and conditions, workplace well-being, skills, progression, diversity, and recruitment.

Equal Opportunity

Waltham Forest is a diverse borough where diversity is valued and is integral to both service delivery and employment.
The Council is proud of its rich mix of communities and works hard to respond to the changing needs of its population.
Uses statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity.
Committed to meeting four equality objectives: promoting equality of opportunity, opposing all forms of discrimination, ensuring workforce reflects diverse communities, and providing fair, appropriate, accessible and excellent services.
Respecting Diversity is a core Council value.
Operates an anonymous shortlisting process to reduce the risk of bias in recruitment activities.
Operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first.
Considers candidates who self-identify as having a disability for the purposes of the Disability Confident scheme.