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About the Role

This role will provide commercial direction across the Transport & Aviation division, focusing on pricing, commercial modelling, contract management, bid pricing, retention, and commercial governance to ensure opportunities are commercially sound, appropriately priced, and operationally deliverable.

Responsibilities

• Lead the development, review, and challenge of pricing and commercial models for new business, renewals, extensions, retenders, and service changes.
• Partner with Operations, Sales, and Business Development to identify and convert opportunities for organic growth across existing customer contracts.
• Provide commercial leadership throughout bids and tenders, building robust proposals and identifying key financial, contractual, and delivery risks.
• Support customer negotiations during procurement, renewal, and contract change processes.
• Identify and address commercial leakage, including unbilled services, unrecovered cost increases, missed indexation, scope creep, and delivery outside agreed contractual terms.
• Lead the commercial review and management of customer contracts, ensuring terms reflect the agreed commercial position.
• Act as a senior point of escalation for pricing, contractual, and commercial matters across the Transport & Aviation portfolio.
• Manage commercial risks, contract variations, disputes, scope changes, and other contractual matters throughout the contract lifecycle.
• Support contract retention through commercially sound renewal and pricing strategies that protect customer relationships and profitability.
• Lead annual pricing reviews, indexation, and contractual uplifts to reflect labour cost changes, inflation, and evolving service requirements.
• Monitor contract performance, margin, and profitability, identifying deviations from the original commercial model and recommending corrective action.
• Partner with Finance on forecasting, budgeting, and commercial reporting, backed by robust analysis and clear assumptions.
• Strengthen commercial governance across pricing, quotations, contract changes, and approvals to improve consistency, control, and risk management.
• Provide clear, pragmatic commercial advice and challenge to senior stakeholders across Operations, Finance, Legal, and Business Development.
• Work with Procurement to review supplier and subcontractor arrangements, benchmark costs, and improve commercial terms without compromising safety, quality, or operational delivery.
• Build strong cross-functional relationships across Operations and support functions including Finance, Procurement, Legal, HR, IT, QHSE, and Sales.

Requirements

• Strong commercial experience within facilities management, outsourced services, transport, aviation, infrastructure, or another service-led environment.
• Demonstrable experience developing, reviewing, and challenging pricing, costing, and commercial models.
• Experience pricing operational services such as cleaning, security, hard services, engineering, facilities management, or other labour-intensive contracts.
• Strong understanding of cost drivers, labour models, overheads, margin, profitability, and commercial risk.
• Experience supporting complex bids, tenders, renewals, and commercial negotiations.
• Strong contract management experience, including contractual reviews, variations, change control, disputes, and commercial escalations, managing annual pricing reviews, indexation, contractual uplifts, and changes in scope or service requirements.
• Ability to assess whether a proposed commercial model is operationally deliverable and financially sustainable.
• Strong financial and analytical capability, with confidence interpreting commercial data and challenging assumptions.
• Experience working closely with Operations, Finance, and Legal to reach commercially robust decisions.
• Strong commercial judgement and business acumen, with the confidence to challenge stakeholders at all levels.
• Excellent negotiation, communication, and influencing skills.
• Strong attention to detail, particularly when reviewing pricing assumptions, contractual terms, and commercial risk.
• Ability to balance commercial competitiveness with profitability and long-term contract sustainability.
• Comfortable operating independently in a senior, standalone commercial role while collaborating effectively across multiple functions.
• Pragmatic, solutions-focused, and able to manage multiple priorities in a fast-paced environment.
• Experience within aviation, airports, rail, passenger transport, or wider transport services would be advantageous but is not essential.

Skills

• Pricing
• Commercial modelling
• Contract management
• Bid pricing
• Retention strategies
• Commercial governance
• Financial analysis
• Negotiation
• Communication
• Influencing
• Risk management
• Forecasting
• Budgeting
• Commercial reporting
• Stakeholder management

Location

• TW6 2SF (Hybrid)

Work Type

• Hybrid

Experience Level

• Senior

Salary/Compensations

• Competitive

Benefits

• 24/7 GP for employee and immediate family
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Perks at Work employee app with discounts, gift cards, cashback, and exclusive offers
• Access to resources and tools on topics ranging from family and life to health, money, and work
• Online chat or telephone service for urgent support in a crisis

About the Company

• ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions.
• Over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
• ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution.
• With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.
• Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.
• ABM: Driving possibility, together.

Equal Opportunity

• ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
• We are proud members of the Armed Forces Covenant Employer Recognition Scheme.