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About the Role

As a Senior Claims Advocate, you will be a key member of our team, taking the lead on complex, cyber and tech claims. Your expertise will be invaluable in managing these claims effectively and efficiently.

Responsibilities

• Management, strategy and process for the notification, agreement, collection and successful settlement of a portfolio of Cyber Risk claims.
• First notification of loss for Cyber, D&O, PI and Crime claims.
• Negotiation and liaison with markets, clients, placement teams, specialists, network offices, underwriters and appointed authorities (loss adjusters, lawyers etc).
• Conduct data analysis to establish the claims history for a particular client or business portfolio, and to identify trends and patterns in claims for a client or business segment.
• Negotiate the payment and settlement of claims with clients and underwriters.
• Coordinate discussions and, where appropriate, meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement.
• Engage with the Head of Financial lines Advocacy in the strategy to conclude contentious claims.

Requirements

• Experience Dealing with claims from First Notification of Loss to resolution.
• Knowledge of Complex, Cyber Claims and confidence to coordinate and initiate discussions with our networks, clients, underwriters and experts.
• Proficient in word and excel.
• Strong Interpersonal skills.

Skills

• Cyber Claims
• London Market claims processes and procedures
• CLASS and ECF Processing system (preferable)
• Word
• Excel
• Interpersonal skills

Location

• London

Work Type

• Hybrid

Experience Level

• Senior

Benefits

• Comprehensive and flexible benefits package

About the Company

• Aon is in the business of better decisions.
• At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
• As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.