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About the Role

The Assistant Branch Manager supports the Branch Manager in achieving operational excellence, focusing on inventory management, team development, customer value, and financial performance.

Responsibilities

• Create a positive environment for branch associates that encourages teamwork in alignment with SiteOne DNA.
• Onboard, train, and coach branch associates in partnership with the Branch Manager.
• Train and coach all branch associates in customer value best practices and facilitate a culture of customer success.
• Promote an incident-free environment by emphasizing safety daily through leading by example.
• Encourage a strong safety culture through workplace organization, training, and policy execution.
• Monitor key performance metrics to assess daily, weekly, and monthly progress and track improvement initiatives.
• Review performance metrics with the Branch Manager to track progress.
• Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support their implementation.

Requirements

• 1 to 3 years of experience in retail nursery, irrigation and/or landscape industry preferred.
• 1 to 3 years of managerial experience including leadership, issue management, motivation and team building preferred.
• Demonstrates exceptional customer service to all SiteOne customers.
• Responds to and resolves more complex questions and issues, utilizing experience and greater knowledge of products and customer base.
• Proactively identifies and capitalizes on opportunities to grow sales with current and potential customers.
• Understanding of sales and operations planning process.
• Excellent communication, customer service and leadership skills.
• Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working.
• Working knowledge of accounting fundamentals.
• Knowledge of market preferences, competition, regulations and trends.
• Higher education degree preferred.
• High School or secondary diploma or equivalent required.

Skills

• Leadership
• Issue management
• Motivation
• Team building
• Customer service
• Communication

Work Type

• Full-time

Experience Level

• 1-3 years managerial experience
• 1-3 years industry experience

Education Level

• High School or secondary diploma or equivalent
• Higher education degree preferred

Salary/Compensations

• $75,000-$90,000 per year depending on experience

Benefits

• Medical, Dental and Vision plans
• Paid Time Off
• Paid Holidays
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance
• Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays!

About the Company

• SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada.
• A leading supplier of wholesale goods for green industry professionals.
• We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
• Passionate about delivering an outstanding customer experience.
• Committed to being a Great Place to Work for Our Associates.
• Foster a culture of safety, teamwork, and continuous improvement.
• With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™.

Equal Opportunity

• SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment.
• All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.