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About the Role

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our award-winning culture embraces a bold vision where technology can take us and a passion for tackling challenging problems with industry-first solutions. This is a position in the Japan service center for an experienced repair and calibration engineer. Customer satisfaction and Customer experience are the top priority.

Responsibilities

Identify problems and failures of customer’s unit.
Implement repair and calibration job.
Explain repair job and calibration to customers as appropriately.
Improve repair and calibration process and policies.
Manage for all process related with services.

Requirements

Graduate of a technical school or a university with a degree in electrical engineering, electronics, or a related field.
2-5 years of relevant work experience or equivalent experience.
Experience in delivering maintenance such as repairing or calibrating for test&measurement equipment or precision instruments.
Excellent Japanese communication skills.
Comfortable with English (as most technical documents are in English and interactions with overseas counterparts are required, a certain level of English proficiency is necessary).

Skills

Repair
Calibration
Test & Measurement Equipment Maintenance
Electronics Engineering
Customer Service

Location

Hachioji, Japan

Work Type

Full-time

Experience Level

2-5 years

Education Level

Technical school or university degree in electrical engineering, electronics, or related field

About the Company

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization.
Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions.
We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
The Hachioji service center is an important base for Keysight.
This recruitment is for a position at the Hachioji service center.

Equal Opportunity

Keysight is an Equal Opportunity Employer.