About the Role
Keysight is seeking a Post-Sales Application Engineer to provide technical support for Keysight's EDA products (ADS, EMPro) and data management products (SOS). This role also involves providing technical support for pre-sales activities. The primary goal is to ensure customer success by accurately understanding their challenges and offering optimal solutions, thereby maximizing product value.
Responsibilities
- Provide technical support for Keysight EDA tools (ADS, EMPro) and data management products (SOS).
- Respond promptly and accurately to customer technical inquiries.
- Understand customer issues and backgrounds to propose optimal solutions and usage methods.
- Conduct training on Keysight EDA tools and data management products.
- Support sales activities by providing technical expertise for solution proposals.
- Collaborate closely with product development (R&D) and sales departments to resolve customer issues.
- Provide support through multiple channels including web portal, email, phone, and onsite visits.
Requirements
- Degree in electronics or physics, including RF/microwave and Digital knowledge.
- Typically 3 to 8 years of practical experience in System design, Digital or Circuit design.
- Significant knowledge of one or several of Keysight EDA Tools (ADS).
- Knowledge of design data management/version control.
- Significant background in non-Keysight EDA Tools like Sigrity, SIwave, HSPICE, HFSS environment.
- Good understanding of one or several of the following applications: High Speed Digital including Signal and Power Integrity, RFµW, Electromagnetic.
- Fluent in written and spoken Japanese.
- Excellent communication and problem-solving skills with customers, Sales Organization and R&D.
- Proficiency with Cadence Skill.
- Expertise in Keysight's (Formerly ClioSoft's) SOS or other design data management solutions.
- Experience supporting web-based applications.
- Experience with PLM tools.
- System administration / networking.
- Bachelor's degree or higher in electronics, physics, or a related field.
- Desirable to have 3-8 years of practical experience in PCB design, high-speed digital applications, RF/MW circuit design, or data management.
- Desirable to have experience using Keysight EDA tools (ADS) or similar third-party tools (Sigrity, SIwave, HSPICE, HFSS).
- Desirable to have expertise in high-speed digital technologies (USB, DDR, Ethernet, etc.) and electromagnetic field analysis.
- Desirable to have basic programming skills (e.g., Python).
- Excellent communication and problem-solving skills for working with customers, sales, and development departments.
- Japanese language proficiency for smooth business operations.
- English communication skills (TOEIC > 650 desirable).
Skills
- Keysight EDA Tools (ADS, EMPro)
- Data management products (SOS)
- System design
- Digital design
- Circuit design
- Design data management
- Version control
- Sigrity
- SIwave
- HSPICE
- HFSS
- High Speed Digital
- Signal Integrity
- Power Integrity
- RFµW
- Electromagnetic
- Cadence Skill
- Web-based applications
- PLM tools
- System administration
- Networking
- PCB design
- High-speed digital technologies (USB, DDR, Ethernet)
- Electromagnetic field analysis
- Python
Location
- Japan
Work Type
- Full-time
Experience Level
- 3-8 years
Education Level
- Bachelor's degree or higher in electronics, physics, or a related field
About the Company
- Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization.
- Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries.
- Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions.
- We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Equal Opportunity
- Keysight is an Equal Opportunity Employer.
