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About the Role

This role offers the opportunity to join a market-leading team, gaining hands-on exposure to Professional Indemnity, D&O, Crime and Cyber claims while supporting some of the UK's largest corporate and multinational clients. You will support clients through every stage of the claims journey, helping to deliver outstanding service and positive outcomes across a range of Financial Lines claims.

Responsibilities

• Handling a portfolio of Professional Indemnity, Directors' & Officers', Crime and Cyber claims for UK and multinational clients.
• Supporting the handling of complex and strategic matters placed through the London Market Bureau.
• Providing proactive and commercially focused claims support to clients.
• Reviewing policy wordings and assisting clients with coverage and claims-related queries.
• Liaising with insurers, brokers, legal representatives and internal stakeholders to progress claims efficiently.
• Delivering clear and timely updates to clients throughout the claims lifecycle.
• Setting and maintaining claims reserves in accordance with client and business requirements.
• Building strong relationships with clients, markets and colleagues across the business.
• Maintaining accurate claims records and ensuring compliance with internal procedures and FCA regulations.
• Escalating complex claims where appropriate and supporting senior colleagues on strategic matters.
• Assisting with client meetings, market discussions and claims presentations where required.
• Contributing to team initiatives and sharing best practice across the Claims function.

Requirements

• Previous claims handling experience within insurance.
• Strong communication skills with the ability to explain complex information clearly and confidently.
• The ability to build effective relationships with clients, insurers and internal stakeholders.
• A proactive and client-focused approach.
• An understanding of FCA regulations and the importance of compliance and governance.

Skills

• Financial Lines
• Professional Indemnity
• D&O
• Crime
• Cyber claims
• Client relationship skills
• Technical claims expertise
• Attention to detail

Location

• Leeds
• London
• Glasgow
• Manchester

Work Type

• Hybrid Working
• Full-time

Experience Level

• Claims experience
• Experience within Financial Lines

Education Level

• Cert CII
• Cert CILA
• Progress towards a professional insurance qualification

Benefits

• Structured development
• Mentoring
• Support towards professional qualifications

About the Company

• Aon is in the business of better decisions.
• At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
• As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.