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About the Role

Gallagher Bassett is seeking motivated professionals to join our specialized Construction Investigation Team. This role offers the opportunity to develop expertise in construction-related claims and losses while supporting major contractors, insurance carriers, and risk management programs. You will conduct on-site investigations, gather and analyze evidence, interview witnesses, document accident scenes, and prepare detailed reports. This position combines field work with independent case management and offers a unique opportunity to develop highly sought-after industry expertise.

Responsibilities

Conduct on-site investigations involving construction-related incidents and claims
Obtain written and recorded statements from involved parties and witnesses
Document accident scenes through photographs, measurements, diagrams, and detailed notes
Identify, collect, and preserve relevant evidence and facts
Conduct witness interviews and locate involved parties
Research, analyze, and evaluate information from multiple sources
Prepare comprehensive investigative reports
Manage an assigned caseload independently and efficiently
Maintain accurate records of case activity, time, and expenses
Participate in ongoing training and professional development programs

Requirements

High school diploma, GED, or equivalent
Minimum of 1 year of field investigation, claims investigation, construction-related, or similar investigative experience
Strong written and verbal communication skills
Ability to write clear, accurate, and detailed investigative reports
Excellent organizational and time management skills
Strong critical thinking, analytical, and problem-solving abilities
Ability to work independently and manage multiple assignments simultaneously
Proficiency with Microsoft Outlook, Word, and Excel
Valid driver's license with a clean driving record
Reliable, insured personal vehicle and willingness to travel throughout the assigned territory
Ability to work a flexible schedule, including occasional evenings and weekends
Construction claims investigation experience
Construction industry, safety, or project management experience
OSHA 30-Hour Construction Safety Certification
Associate's or Bachelor's degree
Notary Public commission
Bilingual Spanish or additional language skills
Experience conducting witness interviews, scene documentation, and evidence collection

Skills

Written communication
Verbal communication
Report writing
Organizational skills
Time management
Critical thinking
Analytical skills
Problem-solving
Independent work
Microsoft Outlook
Microsoft Word
Microsoft Excel
Driving
Travel
Flexible scheduling
Witness interviews
Scene documentation
Evidence collection

Location

Assigned territory

Work Type

Full-time
Field investigations
Independent case management

Experience Level

1 year of field investigation, claims investigation, construction-related, or similar investigative experience
Experience supporting large-scale construction, insurance, and risk management clients

Education Level

High school diploma, GED, or equivalent
Associate's or Bachelor's degree

Salary/Compensations

$24/hour during training
$28 - $35/hour after training, based on experience
Overtime paid at 1.5x hourly rate
Significant overtime opportunities available, with many investigators earning six-figure annual incomes

Benefits

Paid training program
Paid mileage reimbursement
Flexible scheduling
Comprehensive medical, dental, and vision benefits
Career growth and advancement opportunities
Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning

About the Company

Gallagher Bassett helps clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives.
We are a team of fast-paced fixers, empathetic experts, and outcomes drivers.
We are a team that shows up, stands together, and leads with purpose.
Join a nationally recognized team specializing in construction investigations.
Develop expertise in a high-demand niche within the insurance and risk management industry.
Gain experience supporting large-scale construction, insurance, and risk management clients.
Build transferable skills that can lead to future opportunities across multiple industries.
Gallagher Bassett is dedicated to building an inclusive and authentic workplace.
We consider transferable skills from previous roles.

Equal Opportunity

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)