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About the Role

As a Training Specialist, you will perform the duties of a Provider Outreach Regional Representative for the eMedNY Program in the NYC area, representing the company to external and/or internal customers, supporting Medicaid related claims and billing questions, and providing assistance and problem resolution to our provider community and other stakeholders.

Responsibilities

• Provide subject matter expert support on NY Medicaid billing and enrollment practices to the provider community, including claim resolution support
• Provide technical training to NY Medicaid Providers on eMedNY billing, enrollment and program requirements
• Interface with the NY Medicaid provider community to support them with system and program changes
• Provide support in face-to-face encounters, phone consultations, group training, seminars and webinars
• Provide feedback internally on challenges providers are encountering and trends
• Develop training and content materials as needed
• Present information at various provider associations meetings
• Provide testimony for Medicaid fraud legal proceedings
• Travel quarterly/yearly to the Albany, NY area for meetings/conferences
• Perform other duties as necessary

Requirements

• BA/BS degree plus 2+ years’ experience, or 5+ years’ experience, or equivalent
• Working knowledge of all Microsoft Office applications, including Outlook
• Strong communication (oral & written), interpersonal, organization skills
• Strong work ethics and flexibility
• Ability to learn quickly
• Ability to work independently or as a part of a group
• Healthcare billing and claims experience
• Teaching/training experience
• Experience with Zoom, Microsoft Teams
• Reside in one of the New York City boroughs, which includes Bronx, Brooklyn, Manhattan, Queens or Staten Island, NY

Skills

• Health Care
• Microsoft Applications
• Training Techniques
• Microsoft Office
• Outlook
• Communication (oral & written)
• Interpersonal skills
• Organization skills
• Work ethics
• Flexibility
• Ability to learn quickly
• Ability to work independently
• Ability to work as part of a group
• Healthcare billing
• Healthcare claims
• Teaching
• Training
• Zoom
• Microsoft Teams

Location

• New York City boroughs (Bronx, Brooklyn, Manhattan, Queens or Staten Island, NY)
• Remote

Work Type

• Remote
• Full-time

Experience Level

• 2+ years of related experience

Education Level

• BA/BS degree

Salary/Compensations

• $66,914 - $86,250

Benefits

• Variety of medical plan options, some with Health Savings Accounts
• Dental plan options
• Vision plan
• 401(k) plan offering the ability to contribute both pre and post-tax dollars and receive a company match
• Full flex work weeks
• Variety of paid time off plans, including vacation, sick and personal time
• 10 paid holidays per year
• Paid Family Leave program (up to 160 hours in a rolling 12 month period)
• Short and long-term disability benefits
• Life insurance
• Accidental death and dismemberment insurance
• Personal accident insurance
• Critical illness insurance
• Business travel and accident insurance

About the Company

• GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
• GDIT has 26,000 experts who extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
• GDIT operates across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Equal Opportunity

• Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans