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About the Role

This role involves on-site logistics support within a storeroom, focusing on receiving, stocking, issuing, inventory accuracy, cycle counting, customer interaction, and data entry. Key responsibilities include servicing client parts and inventory needs, locating and delivering stock, receiving materials, issuing items, and utilizing systems for inventory tracking and verification. The position requires strong customer service skills due to frequent client interaction.

Responsibilities

Follow all site Safety and Security Procedures and perform tasks safely.
Report any unsafe or potentially unsafe working conditions to management.
Provide professional customer service to all customers.
Report customer matters and/or concerns to supervisor promptly.
Ensure compliance with established internal control procedures and SOPs.
Unpack purchased material, verify product against packing slip and PO.
Enter receiving and inventory information into the appropriate software system.
Create new parts as needed.
Issue materials to clients as requested, including pulling, staging, and kitting.
Place received material into proper storage locations.
Perform tagging, repacking, delivering, and special handling as necessary.
Issue returns for unused material per SOP guidelines.
Prepare material for return to vendor and parts for shipment for repair.
Perform cycle counts and report stock balance discrepancies.
Maintain inventory accuracy by count and location.
Replace barcodes and process relocations in the ERP system.
Verify on-hand inventory quantities to identify reorder needs.
Clean and organize the storeroom regularly.
Support corporate initiatives and assist with special projects.
Perform other duties as assigned.

Requirements

High School Diploma or Equivalent Preferred
Strong interpersonal and phone skills
Basic computer proficiency/literacy skills – Windows, Microsoft Office Suite, Inventory Management Systems
Ability to learn and demonstrate proficiency in part identification
Excellent customer service skills
Detail oriented and well-organized
Ability to follow procedures and meet deadlines
Strong problem analysis and resolution skills
Excellent verbal and written communication

Skills

Customer Service
Inventory Management
Cycle Counting
Data Entry
Interpersonal Skills
Phone Skills
Computer Proficiency
Windows
Microsoft Office Suite
Part Identification
Organization
Problem Analysis
Verbal Communication
Written Communication

Location

On-site

Work Type

12-hour day shifts
Rotating two-week schedule
Full-time

Education Level

High School Diploma or Equivalent Preferred

Salary/Compensations

$18 - $20 per hour