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About the Role

We have an exciting opportunity for a Sales Advisor in our Dagenham branch. At Minster, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

Responsibilities

• Building excellent relationships with new and lapsed customers to understand and meet their needs.
• Maximizing customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
• Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge.
• Preparing quotations, developing competitive pricing, and negotiating commercial terms with clients.
• Ensuring all customer orders are fulfilled in a timely fashion.
• Following plans to continuously improve customer experience.
• Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels.
• Supporting all Company initiatives.

Requirements

• Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts.
• Enthusiasm - Radiate positivity and possess an unyielding passion for the merchant world.
• Decency - Embody honesty and integrity, contributing to a workplace built on respect and ethics.
• Team Spirit - Thrive in collaborative settings, believing that together we can achieve greatness.
• Pride - Take pride in your work and are dedicated to producing top-notch results.
• Great customer focus and desire to do your absolute best to get the best outcomes.
• Ability to build rapport and develop good understanding of your portfolio to secure future projects.
• Pro active.
• Well organised.
• Great attention to detail.
• Efficiently use IT equipment and have a strong telephone presence.

Location

• Dagenham

Work Type

• Full-time

Salary/Compensations

• Competitive Basic Salary
• Performance Related Bonus

Benefits

• 34 days holiday per year
• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance - 2 x basic salary (increasing to 4 x with pension contributions)
• Work Perks – High street and online discounts via Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Refer a Friend scheme
• Wellbeing Centre via Work Perks

About the Company

• Quality - Unwavering commitment to providing outstanding products and service that exceed customers’ expectations.
• Supportive Environment - Culture that prioritizes growth, with resources and support to excel.
• Professional Development - Invested in success through apprenticeships, training, and mentoring programs.

Equal Opportunity

• We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.