About the Role
The General Manager, EMEA Sales will drive strategic vision, resource management, pipeline and forecasting, organizational planning, and tactical implementation to ensure market penetration, expansion, and profitable growth. This role focuses on developing, motivating, and leading the Sales and Services organization to capitalize on emerging opportunities and balance the portfolio between established and emerging products, while driving revenue to cloud services. The sales leader will employ a consultative approach to customer engagement and contribute to broader corporate strategy as a key member of the leadership team.
Responsibilities
- Growing double-digit revenue and maintaining profitability by maximizing the potential of the existing customer base, while concurrently gaining additional market-share.
- Refining and executing a go-to-market strategy in line with the global strategic model and beyond, for Red Hat that balances the mix of established and emerging products, and cloud services.
- Collaborate with Global SVP of Partner Ecosystem in maintaining and expanding channel ecosystems driving partner strategy to expand routes to market.
- Providing leadership for a growing team, increasing the capability of the organisation to successfully sell in a market that demands complex solutions.
- Providing overall operational sales direction to the company and leadership of the sales organisation to achieve superior levels of performance measured by lower customer acquisition costs, improved operating margins, and improved go-to-market and sales operational processes.
- Attracting, developing, and retaining the best possible team and ensuring that they operate and assimilate into the successful Red Hat culture.
- Implementing and understanding key performance indicators, both operational and financial, and holding people accountable for results.
- Developing strategies for improving sales effectiveness and ensuring that sales efforts maximise return while achieving strategic goals.
- Establishing effective customer and partner feedback mechanisms from the sales organisation to inform product improvement and new business opportunities.
- Collaborating actively with peers on the leadership team to drive Red Hat’s performance and excellence.
- Creating, optimising and revising the sales strategy and value proposition for the EMEA organisation ensuring alignment with broader organizational/product strategies.
- Challenging assumptions and conventional wisdom with specific, supported, reasoned proposals, and leading the organization forward to new ways of doing business, new operating models and improved customer engagement.
- Authentically leading an organisation by engaging, developing and motivating team members.
- Inspiring an organization through vision building and ability to lead an organisation through transformation and change with a positive outlook.
- Communicating long-term direction and collaborating with the team on how to reach it.
- Holding people accountable for their commitments, providing clarity and outlining clear and shared expectations for success.
- Raising the level of overall organizational performance and capability through mentorship, professional development and comprehensive skills enhancement.
Requirements
- Strategic, results-oriented leader with a strong customer-centric mindset.
- Track record of accelerating sales with organisations over $2B in annual revenue.
- Led teams of comparable size and complexity.
- Strong executive presence, able to effectively present to the c-suite, customers, IBM, and partners.
- Ability to architect and execute a comprehensive sales strategy.
- Ability to influence new product development based on a strong understanding of customer needs.
- Inspirational senior leader capable of contributing to overall company strategy.
- 15+ years of experience selling software or service infrastructure solutions into large, complex organisations.
- Revenue responsibility of over $2B in a rapidly scaling business.
- Global sales experience or exposure to managing multiple countries is required.
- Track-record of building and leading high-performing, geographically-dispersed, multifaceted teams across multiple management layers.
- Proven experience leading sales in an organization where the solution set requires a solid understanding of the broader technology ecosystem and the complexity of effective architecture/integration of solutions.
- Technical ability to understand Red Hat’s solution portfolio and help shape solution strategy and development.
- Act to surpass goals, seizing opportunities to push the envelope and define new opportunities to serve customers and drive results.
Skills
- Sales Strategy
- Pipeline Management
- Forecasting
- Organizational Planning
- Market Penetration
- Profitable Growth
- Team Leadership
- Customer Relationship Management
- Cloud Services
- Consultative Selling
- Go-to-Market Strategy
- Channel Ecosystem Management
- Partner Strategy
- Complex Solution Sales
- Operational Sales Direction
- Performance Measurement
- Customer Acquisition Cost Reduction
- Operating Margin Improvement
- Sales Process Improvement
- Talent Acquisition
- Talent Development
- Talent Retention
- Key Performance Indicators (KPIs)
- Financial Acumen
- Sales Effectiveness
- Return on Investment (ROI) Maximization
- Customer Feedback Mechanisms
- Product Improvement
- New Business Development
- Cross-functional Collaboration
- Executive Presence
- C-suite Communication
- Technology Ecosystem Understanding
- Solution Architecture
- Solution Integration
- Open Source Technologies
- Linux
- Cloud Computing
- Containerization
- Kubernetes
- Vision Building
- Change Management
- Mentorship
- Professional Development
- Skills Enhancement
Location
- EMEA
Work Type
- Flexible work environments
Experience Level
- 15+ years of experience selling software or service infrastructure solutions
- Revenue responsibility of over $2B
- Global sales experience or exposure to managing multiple countries
About the Company
- Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies.
- Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role.
- Red Hatters are encouraged to bring their best ideas, no matter their title or tenure.
- We're a leader in open source because of our open and inclusive environment.
- We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Equal Opportunity
- Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone.
- When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation.
- Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated.
- We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
- Red Hat is proud to be an equal opportunity workplace and an affirmative action employer.
- We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
- Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants.
