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About the Role

Nothing Bundt Cakes Carle Place is seeking an energetic and dedicated Guest Service Representative for weekday mornings. This role is the friendly face and helpful voice ensuring every visitor feels welcomed, valued, and satisfied. Your enthusiasm and excellent communication skills will drive customer engagement, support retail operations, and promote our products and services. This position offers an exciting opportunity to develop your customer service expertise while contributing to a lively, fast-paced environment where teamwork and positivity thrive.

Responsibilities

Greet guests warmly upon arrival, providing a positive first impression and guiding them through their experience
Operate point-of-sale (POS) systems efficiently for retail sales transactions, including cash register operations and cash handling
Assist customers with product recommendations, answering questions about store merchandise, and offering personalized recommendations
Upsell products and services to enhance customer satisfaction and increase sales opportunities
Handle customer inquiries via phone with professional phone etiquette, resolving issues promptly and courteously
Stock shelves, organize displays, and ensure the retail environment is clean, inviting, and well-merchandised
Conduct retail math calculations for transactions, discounts, or inventory counts accurately
Craft and wrap our decorated cakes.

Requirements

Energetic and dedicated demeanor
Excellent communication skills
Professional phone etiquette

Skills

Customer service
Point-of-sale (POS) systems operation
Cash handling
Product recommendation
Upselling
Retail math
Cake decorating and wrapping

Location

Carle Place

Work Type

Weekday mornings
Flexible schedule

Benefits

Opportunity for advancement
Training & development
Employee discounts
Flexible schedule

About the Company

Nothing Bundt Cakes