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About the Role

As a Wellbeing for Work Coach, you will support participants to better manage their wellbeing and engage in activities that bring them closer to employment. You will deliver wellbeing modules through a blend of face to face and online group sessions, alongside one to one support, equipping participants with practical tools to improve their physical, mental, and emotional wellbeing. You will also play a key role in signposting participants to external support services where needed.

Responsibilities

Deliver wellbeing modules through a blend of face to face and online group sessions, alongside one to one support.
Signpost participants to external support services.
Work collaboratively with Employment Advisers to identify participants with health and wellbeing barriers.
Deliver one to one support to help participants overcome barriers.
Build strong rapport with participants to gain trust and confidence.
Ensure Wellbeing Plans complement the activities outlined in each participant’s Action Plan.
Deliver group wellbeing sessions both online and face to face.
Provide concise, engaging guidance on topics such as stress awareness, mood management, menopause awareness, and anxiety management.
Hold regular meetings with wellbeing champions, Employment Advisers, and wider teams to discuss performance and promote wellbeing support.
Deliver training to new team members.
Facilitate three way meetings between participants and Employment Advisers.
Complete all daily administrative tasks accurately and on time.
Deliver a high quality service in line with the Participant Charter, SLAs, and programme Quality Improvement Plan.
Follow all company processes and ethical standards.
Maintain participant records and data with 100% accuracy.
Adhere to filing and data processes to ensure confidentiality and maintain a strong audit trail.

Requirements

Minimum of 2 years’ experience of delivering courses/working in a training environment OR a recognised teaching/training qualification or studying for one OR Health advice/improvement qualification (minimum level - City & Guilds NVQ Level 3 Health Trainer Qualification or equivalent).
Experience in both Face to Face and Remote group session delivery.
Key attributes including: Achievement Orientation, Accuracy Orientation, Advice & Guidance skills, Resilience, Flexibility, Adaptability, Empathy, Empowerment, Honesty, Integrity, strong Planning and Decision Making skills, and a Team focused approach.
A strong understanding of healthy lifestyle principles and up to date health advice knowledge.
The ability to motivate others, inspire trust, and demonstrate excellent organisation and planning skills.
Experience working both independently and as part of a team.
Strong administration and IT skills, basic numeracy, and clear written communication skills.
A genuine interest in people and a willingness to learn.
Willingness to travel to offices in the regions.
Recognised teaching qualifications; Certificate of Education (Cert. Ed) or Post-Graduate Certificate in education (PGCE).
Experience of exposure to client groups.
Direct previous experience of a similar role.
Degree or relevant qualification.
Fluency in community languages.

Skills

Health advice/improvement qualification
Face to Face and Remote group session delivery
Achievement Orientation
Accuracy Orientation
Advice & Guidance skills
Resilience
Flexibility
Adaptability
Empathy
Empowerment
Honesty
Integrity
Planning skills
Decision Making skills
Team focused approach
Healthy lifestyle principles
Health advice knowledge
Motivation
Trust building
Organisation skills
Administration skills
IT skills
Numeracy skills
Written communication skills
Willingness to learn
Microsoft Teams
CRM systems
Excel

Location

Croydon

Work Type

Hybrid

Experience Level

Minimum of 2 years’ experience

Education Level

Health advice/improvement qualification (minimum level - City & Guilds NVQ Level 3 Health Trainer Qualification or equivalent)
City and Guilds 7407 or 7304
PTLLS/CTLLS/DTLLS/Level 3 Award in Education
Certificate of Education (Cert. Ed)
Post-Graduate Certificate in education (PGCE)
Degree or relevant qualification
Information Advice and Guidance NVQs
Social Work qualifications

Salary/Compensations

£26,300 to £32,500

About the Company

Reed in Partnership has been delivering public services since 1998.
We are a British, family-owned company, whose mission has always been to positively transform people and their communities.
This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Equal Opportunity

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity.
We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.