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About the Role

This role provides operational leadership, support, and oversight across a security portfolio, ensuring sites remain compliant, well-managed, and operationally effective. It involves close collaboration with various teams and stakeholders to maintain high standards.

Responsibilities

• Oversee day-to-day security operations across an assigned portfolio.
• Provide advice, guidance, and support to Security Managers and Supervisors.
• Conduct regular site visits and meaningful security audits.
• Monitor compliance, training, audits, and site requirements, including Dayforce.
• Complete and review operational and security risk assessments, ensuring appropriate controls are in place.
• Identify operational risks and ensure corrective actions are followed through to completion.
• Ensure site documentation, AI’s, SOPs, risk assessments, and operational records are accurate and up to date.
• Monitor service delivery and identify opportunities to improve operational performance.
• Support new site mobilisations, contract changes, and operational transitions.
• Prepare reports and operational information for client and management meetings.
• Build strong working relationships with clients, site teams, and internal departments.
• Monitor staffing, performance, and operational requirements across the portfolio.
• Provide operational leadership and support during incidents, emergencies, and other issues when required.
• Ensure operational, Health & Safety, and compliance standards are consistently maintained.

Requirements

• Previous experience in a security management or operations management role.
• Strong knowledge of security operations, compliance, and risk management.
• Experience completing and reviewing security risk assessments.
• Excellent organisational and communication skills.
• The ability to manage multiple sites, priorities, and competing demands.
• Confidence working with clients, managers, and operational teams.
• Good knowledge of Microsoft Office and operational reporting systems.
• A proactive approach and the ability to identify issues before they become problems.
• Requires a flexible approach to working hours to meet the needs of the operational portfolio.
• Regular site visits will be expected, along with attendance at meetings and operational issues outside standard working hours when required.
• Some out-of-hours support may also be required depending on operational needs.

Skills

• Security operations
• Compliance
• Risk management
• Security risk assessments
• Organisational skills
• Communication skills
• Microsoft Office
• Operational reporting systems

Location

• Central London

Work Type

• Full-time
• Onsite

Experience Level

• From £40,000 per annum depending on experience

Education Level

• IOSH qualification – desirable

Benefits

• Uniform
• SIA Licensing savings scheme
• Cycle to Work Salary Sacrifice scheme
• Pension
• Life Assurance
• In-house Training Academy
• Leadership Development Programme
• Online eLearning and development programmes
• In-house Mental Health Team
• Wellbeing Platform
• MIND Workplace Wellbeing Silver Award
• Reward membership (retail discounts, cinema tickets, gym membership)
• 24/7 free Employee Assistance Programme

About the Company

• Ward Security provides security services solutions to a range of UK businesses, including CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems, and more, with over 1500+ employees operating nationally.
• Vision: “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.

Equal Opportunity

• Ward Security believes in fostering an inclusive workplace where diversity is celebrated, and every individual is valued.
• Committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
• As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration.
• Dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities.
• Embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.