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About the Role

This role is part of the ICS Client Onboarding - Centre of Excellence (COE) team, supporting the successful onboarding of SBS, Corporate, and GMNS clients in Australia, New Zealand, Hong Kong, and Singapore. The team ensures applications and documentation meet American Express policy, regulatory obligations, and internal quality standards. A key focus is ensuring compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements, partnering with stakeholders to support compliance, quality, and a seamless client experience.

Responsibilities

Ensuring compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
Providing guidance, oversight, and assurance across the onboarding process.
Partnering with internal stakeholders to support compliance, quality outcomes, and a seamless client experience.

Requirements

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Location

Australia
New Zealand
Hong Kong
Singapore

Work Type

Hybrid
Onsite
Virtual

Benefits

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

About the Company

At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.