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About the Role

As an Avaloq Key Account Lead within the Synpulse UK Banking practice, you will lead business development with UK banks and wealth managers using Avaloq. You will combine market development, strategic account leadership, and Avaloq expertise to originate and convert opportunities, expand relationships, and position Synpulse as a trusted partner for platform transformation, implementation, migration, testing, release upgrades, managed services, and change-the-bank initiatives. You will coordinate virtual sales, bid, and delivery teams across the UK and Synpulse’s international Avaloq network.

Responsibilities

Develop the UK Avaloq market by identifying, qualifying, and converting opportunities with UK private banks, wealth managers, and other financial institutions using Avaloq.
Build a sustainable pipeline from initial engagement through proposal, negotiation, and contract close.
Own strategic client relationships by building trusted, long-term relationships with senior business, operations, and technology stakeholders.
Understand client priorities and translate them into relevant Synpulse propositions and measurable client outcomes.
Grow existing accounts by identifying cross- and upselling opportunities across Avaloq transformation, implementation, migration, architecture, integration, testing, release upgrades, application management, and managed services.
Lead bids and proposals by shaping opportunity strategy, value propositions, solution scope, commercials, and delivery models.
Coordinate responses to RFPs and other client requests and lead senior pitch situations.
Mobilize virtual teams by bringing together the right sales, subject-matter, bid, and delivery capabilities from the UK and Synpulse’s international Avaloq network.
Establish clear ownership and maintain momentum without relying on formal line authority.
Connect sales and delivery by remaining engaged through mobilization and delivery, supporting effective handovers, monitoring client satisfaction and commercial health, and helping address risks or escalations early.
Strengthen market visibility by representing Synpulse at relevant industry and Avaloq events.
Develop executive-level points of view and campaigns, and use market intelligence to create demand and open new relationships.
Develop differentiated offerings by translating UK client needs and market feedback into repeatable propositions and packaged services.
Refine positioning and go-to-market plans with consulting, technology, and product teams.
Manage commercial performance by maintaining accurate pipeline and account plans, providing clear forecasts, and contributing to revenue, margin, and growth objectives.
Build capability and community by sharing market and Avaloq knowledge, coaching colleagues involved in pursuits and accounts, and contributing to the growth of the UK Banking and wider Avaloq practices.
Shape the UK office through participating in internal initiatives (CSR, DE&I, recruitment, marketing).

Requirements

Bachelor’s degree or equivalent professional experience in business, finance, technology, engineering, or a related discipline.
Relevant sales, account management, project management, or consulting qualifications are essential.
A strong track record in client development, strategic account leadership, or consulting sales within banking technology, core banking, or wealth management.
Hands-on exposure to Avaloq programs or services, with sufficient functional, technical, or delivery understanding to engage credibly with client executives and specialists.
Experience originating and converting complex consulting or technology opportunities and leading proposals, RFPs, and senior client presentations.
Experience building relationships across business, operations, technology, and procurement and navigating complex buying environments.
Experience coordinating multidisciplinary and geographically distributed teams through pursuit, mobilization, and delivery.
Full professional fluency in English is essential.
The successful candidate must have the right to work in the United Kingdom.

Skills

Credible knowledge of the Avaloq ecosystem, delivery lifecycle, and the priorities of UK private banking and wealth management firms.
Strong business development and account management capability, including opportunity qualification, consultative selling, negotiation, and closing.
Executive presence and excellent communication, facilitation, and presentation skills.
Ability to influence senior stakeholders and build trust quickly.
Ability to connect client strategy and pain points with practical, outcome-led propositions spanning business, operations, and technology.
Commercial acumen, with confidence in shaping scope, delivery models, pricing, forecasts, and margin-aware decisions.
Structured, entrepreneurial, and self-directed working style.
High energy, resilience, and a bias for action.
Collaborative leadership across matrixed, international teams.
Ability to align specialists and delivery colleagues without formal authority.
High standards of integrity, governance, attention to detail, and follow-through.
Additional European languages are advantageous.

Location

London-based hybrid working
Travel to client sites across the UK
Occasional international travel

Work Type

Hybrid working environment

Experience Level

Senior

Education Level

Bachelor's degree or equivalent professional experience
Advanced degree is desirable
Avaloq certification or comparable evidence of deep Avaloq platform knowledge is desirable

Benefits

Two-week New Employee Training (NET)
Academy Program for continual learning and development
Innovative team bonus scheme
27 days annual leave plus bank holidays
Pension: 6% employer contribution and 3% employee contribution
Paid time off for volunteering (2 days per year)
Private medical insurance with dental care
Life insurance
Enhanced family friendly policies
Employee Assistance Programme with 24/7 mental health support
Interest-free season ticket loan
Access to the Cycle scheme and Tech scheme

About the Company

Synpulse is a leading global management and technology consultancy with Swiss roots.
We empower financial institutions to navigate change and seize new opportunities.
Since 1996, we have shaped the future of financial services by delivering cutting-edge expertise in strategy, operations, and technology to banks and insurers worldwide.
We cultivate a collaborative, high-impact culture where initiative and creativity are valued.
With 21 offices across Europe, the Americas, and Asia-Pacific, we bring together diverse perspectives and talents.
We believe innovation thrives where everyone feels they belong and can contribute.
Our core values – Embrace, Drive, Achieve – shape how we work and grow.
We offer the opportunity to grow, make a difference, and be part of a team that's redefining the future of financial services.

Equal Opportunity

At Synpulse, we are committed to fostering an inclusive and supportive environment for all candidates.
Throughout the interview process, we strive to accommodate diverse needs and preferences to ensure that every candidate can fully showcase their abilities.
If you require any accommodations or adjustments to the interview process to support your participation, please don't hesitate to let us know.
We are here to make the interview experience as comfortable and accessible as possible for you.