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About the Role

As an Avaloq Test Manager, you will lead the testing workstream on complex Avaloq transformation, implementation, upgrade, and change programmes for private banking and wealth management clients. This client-facing role is responsible for shaping test strategies, establishing governance, and driving high-quality execution across various testing phases. You will ensure testing provides transparent evidence of solution quality and supports controlled releases. Additionally, you will contribute to growing Synpulse’s UK Avaloq testing capability by sharing knowledge and coaching colleagues.

Responsibilities

Lead the end-to-end test workstream for Avaloq programmes, owning scope, strategy, planning, estimates, governance, quality gates, and delivery outcomes.
Define risk-based test approaches covering unit test coordination, system and integration testing, end-to-end testing, regression testing, user acceptance testing, and production verification.
Translate business requirements, solution designs, banking processes, and technical changes into clear test conditions, scenarios, acceptance criteria, and traceable coverage.
Establish and operate test governance, including entry and exit criteria, defect workflows, prioritization, test evidence standards, reporting, escalation paths, and stakeholder forums.
Plan and coordinate test environments, data, resources, dependencies, and execution schedules across business, Avaloq, integration, and digital channels.
Drive test execution and defect management, facilitating triage, root-cause analysis, and resolution across client teams, Synpulse specialists, Avaloq, and third-party vendors.
Provide clear, evidence-based reporting on readiness, coverage, progress, defects, risks, and quality trends to project leadership and senior client stakeholders.
Assess and improve test automation and test-data approaches using appropriate tooling such as Jira/Xray, Tosca, TestMaster, AST, or the Avaloq Testing Suite (ATS), considering maintainability, reuse, and integration into delivery pipelines.
Lead client workshops and advise on pragmatic improvements to testing operating models, shift-left practices, coverage, controls, and delivery efficiency.
Build trusted client relationships, manage expectations, and communicate complex quality topics clearly to business and technical audiences.
Lead and support multidisciplinary test teams, setting priorities, reviewing deliverables, and coaching colleagues to achieve consistent, high-quality outcomes.
Strengthen Synpulse’s internal Avaloq testing capability through knowledge sharing, reusable templates and assets, training, proposition development, and contributions to proposals and client pursuits.

Requirements

Degree or equivalent professional experience in information technology, engineering, finance, business, or a related discipline.
Proven experience managing testing on Avaloq implementations, upgrades, migrations, major releases, or complex change programmes.
Hands-on Avaloq experience, with sufficient functional and technical understanding to work effectively with business users, developers, solution architects, and platform specialists.
Experience owning test strategy, planning, execution governance, reporting, and defect management across several test phases.
Experience leading or coordinating client-facing teams and managing senior stakeholders in a banking or financial-services environment.
Applicants must already hold valid authorisation to work in the United Kingdom.
Willingness to travel occasionally to client sites in the UK or internationally, depending on project requirements.
Excellent written and spoken English is essential.

Skills

Strong test management expertise, with the ability to create proportionate strategies, governance, and controls for complex banking change.
Sound understanding of Avaloq-enabled banking processes, system landscapes, and the dependencies between core banking, interfaces, and digital channels.
Hands-on proficiency with test and defect management tooling; practical experience with one or more of Jira/Xray, Tosca, TestMaster, AST, or ATS is expected.
Ability to analyse requirements and solution designs, challenge assumptions, and identify business, technical, and operational risks.
Confident facilitation, stakeholder management, and communication, including the ability to present quality and readiness decisions to senior audiences.
Strong planning, prioritisation, and problem-solving skills, with a focus on transparent delivery and measurable outcomes.
Collaborative leadership style and the ability to coordinate teams across business, technology, vendors, and locations.
Consulting mindset, ownership, and commercial awareness, with the flexibility to adapt to different client environments and delivery methods.
Commitment to continuous improvement, mentoring, and internal knowledge sharing.
Additional languages are advantageous.
Experience with private banking or wealth management processes is highly desirable.
Experience improving test automation, test data management, continuous testing, or testing operating models is advantageous.
Recognised testing qualification such as ISTQB is desirable.
Avaloq certification is advantageous but not essential.

Location

London

Work Type

Hybrid working environment

Experience Level

Senior

Education Level

Degree or equivalent professional experience

Benefits

27 days annual leave plus bank holidays in England
Pension: 6% employer contribution and 3% employee contribution
Paid time off for volunteering (2 days per year)
Private medical insurance with dental care through Vitality
Life insurance
Enhanced family friendly policies
Employee Assistance Programme with 24/7 mental health support
Interest free season ticket loan
Access to the Cycle scheme and Tech scheme
Unique opportunity to shape the UK office through participating in internal initiatives (CSR, DE&I, recruitment, marketing).
Two-week New Employee Training (NET) onboarding programme.
Continual and comprehensive learning and development through our Academy Program.
Innovative team bonus scheme following our "One Spirit" approach.

About the Company

Synpulse is a leading global management and technology consultancy with Swiss roots, empowering financial institutions to navigate change and seize new opportunities.
Since 1996, Synpulse has been shaping the future of financial services by delivering cutting-edge expertise in strategy, operations, and technology to banks and insurers worldwide.
Synpulse cultivates a collaborative, high-impact culture where initiative and creativity are valued.
With 21 offices across Europe, the Americas, and Asia-Pacific, Synpulse brings together diverse perspectives and talents.
Synpulse believes innovation thrives where everyone feels they belong and can contribute.
Synpulse's core values – Embrace, Drive, Achieve – shape how we work and grow.
Synpulse offers the opportunity to grow, make a difference, and be part of a team that's redefining the future of financial services.

Equal Opportunity

At Synpulse, we are committed to fostering an inclusive and supportive environment for all candidates. Throughout the interview process, we strive to accommodate diverse needs and preferences to ensure that every candidate can fully showcase their abilities. If you require any accommodations or adjustments to the interview process to support your participation, please don't hesitate to let us know. We are here to make the interview experience as comfortable and accessible as possible for you.