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About the Role
We are seeking a System Engineering Manager to lead our Server/Cloud Infrastructure and Network Infrastructure teams. This role involves technical ownership and people leadership, focusing on team health, business partnership, delivery, technical strategy, and AI adoption.
Responsibilities
- Own hiring, onboarding, 1:1s, feedback, and growth plans for Server/Cloud and Network squads.
- Build an inclusive environment and address performance issues.
- Translate stakeholder needs into roadmaps and prioritize work by business impact.
- Maintain visibility into squad work, resolve cross-team dependencies, and manage stakeholders.
- Track delivery and reliability metrics.
- Guide architecture and operational excellence for on-prem/cloud and network infrastructure.
- Own end-to-end Change Management within a structured framework.
- Ensure incident response and SLA-bound vulnerability remediation.
- Share learnings across teams and foster collaboration.
- Drive AI adoption for configuration generation, automation, and troubleshooting.
- Ensure safe, policy-compliant use of AI tools with sensitive data.
- Coach engineers on critical AI usage and track adoption.
- Tie AI-enabled gains to delivery metrics and cost.
Requirements
- 6+ years in infrastructure, systems, or network engineering.
- 1-3 years in a people management or technical leadership role.
- Prior experience managing or closely collaborating across both server/cloud and network functions is a plus.
- Working knowledge across on-prem and cloud server infrastructure (compute, storage, virtualization, major cloud providers).
- Working knowledge of enterprise networking (switching, routing, wireless, SD-WAN, firewalls).
- Comfortable overseeing diverse hardware and platform environments without being the hands-on expert.
- Experienced working within structured Change Control environments.
- Understanding of security fundamentals across infrastructure and network layers.
- Track record of running effective 1:1s, performance reviews, and hiring processes.
- Experience building team structure and growth plans.
Skills
- Server/Cloud Infrastructure
- Network Infrastructure
- People Management
- Technical Leadership
- On-prem infrastructure
- Cloud workloads
- Enterprise networking
- Wi-Fi
- SD-WAN
- Multi-vendor hardware
- Change Management
- Incident Response
- Vulnerability Remediation
- AI adoption
- Configuration generation
- Automation
- Troubleshooting
- Security fundamentals
- Performance reviews
- Hiring processes
- Team structure development
- Growth plans
Location
- Berlin, Germany
Work Type
- Hybrid
Experience Level
- 6+ years in infrastructure, systems, or network engineering
- 1-3 years in a people management or technical leadership role
Education Level
- CCNP, PCNSE, cloud platform certifications (AWS/Azure/GCP), or equivalent (nice to have)
Benefits
- 27 days holiday with an extra day on 2nd and 3rd year of service
- 1.000 € Educational Budget
- Language Courses
- Parental Support
- Access to Udemy Business platform
- Health Checkups
- Meditation
- Gym
- Employee Share Purchase Plan
- Sabbatical Bank
- Public Transportation Ticket Discount
- Life & Accident Insurance
- Corporate Pension Plan
- Digital Meal Vouchers
- Food Vouchers
- Corporate Discounts
- Support with relocation to Berlin
About the Company
- Delivery Hero is the world’s pioneering local delivery platform, operating in around 65 countries.
- Our mission is to deliver an amazing experience, fast, easy, and to your door.
- We are powered by tech and designed by people.
- As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
- We push hard, learn quickly and stay human along the way.
- We foster a mix of high performance and real community where ambition and belonging grow side by side.
Equal Opportunity
- We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience.
- We do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.
- We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected].
- Severely disabled applicants with equal qualifications will be given preferential consideration.
- You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.