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About the Role
Delaware North Sportservice is hiring a seasonal Luxury Suite Server to join our team at KeyBank Center in Buffalo, New York. This role involves providing exceptional service to guests, taking orders, and ensuring a positive dining experience. Please note this is a tipped position.
Responsibilities
- Greet and attend to guests’ needs, provide menus and clearly communicate restaurant specials, answering menu questions, and collecting food and beverage orders
- Serve alcoholic beverages responsibly, adhering to all alcohol service policies and procedures
- Accurately enter orders into the point-of-sale system and process payments, as well as prepare and deliver the check to guests
- Collaborate with other restaurant servers, kitchen and bar staff
- Perform opening, closing, cleaning, and side work duties, as assigned and ensure all equipment and workspaces are clean, sanitized, organized, and functioning
Requirements
- Experience in cash handling and credit card processing
- One year’s experience as a server in a high-volume environment is beneficial
- Experience with a point-of-sale system in a service or hospitality environment is beneficial
- Must be able to lift 35 lbs
- Must be able to stand, walk, and bend for long periods of time, which may include walking up stairs
- Must have visual awareness and hearing sufficient to take orders and prepare checks
Location
- Buffalo, New York
Work Type
- Seasonal
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- Tipped position, hourly minimum pay does not include potential tipped earnings
Benefits
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
- Health, dental, and vision insurance (eligible team members)
- 401(k) with company match (eligible team members)
- Paid vacation days and holidays (eligible team members)
- Paid parental bonding leave (eligible team members)
- Employee assistance program (eligible team members)
- Tuition and/or professional certification reimbursement (eligible team members)
About the Company
- Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center.
- Delaware North has been a partner of the Sabres since 1970, the year the team was founded.
- We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena.