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About the Role

The Specialty Beauty Advisor – Lancôme is responsible for maximizing sales in the Lancôme brand by engaging guests, assisting with selections, and maintaining store standards. They represent Ulta Beauty and the Lancôme brand, focusing on performance, guest service, and operating procedures.

Responsibilities

• Meet or exceed Lancôme brand sales and clientele goals.
• Ensure each guest receives exceptional service by greeting and engaging them, personalizing service, offering samples, and recommending complementary products or services.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Stay current on prestige training to drive category performance.
• Book appointments for and support the execution of services and in-store events.
• Build and maintain strong customer relationships and active contact with a growing customer list for Lancôme brand sales.
• Inform guests about current promotions, events, and services.
• Stay informed regarding industry trends, products, and services, and be knowledgeable about their ingredients and benefits.
• Maintain prompt, regular attendance.
• Contribute to an inclusive and collaborative environment.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain strong relationships with Lancôme brand partners.
• Collaborate with managers and associates throughout the store to help grow the business.
• Participate in ongoing training, including brand and category education.
• Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards.
• Adhere to the Ulta Beauty and Lancôme brand dress code.
• Maintain outstanding store operational standards, including cleanliness of the Lancôme brand area, testers, demonstration stations, salesfloor, restrooms, cashwrap, backroom, and break area.
• Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

Requirements

• Work a flexible schedule to include days, evenings, weekends, and holidays.
• Attend brand sponsored trainings.
• Frequent mobility during shift.
• Frequent standing, bending, pulling, pushing, reaching, and twisting during shift.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Continuous coordination and manipulation of objects during shift.

Skills

• Sales
• Products
• Service
• Building and maintaining strong customer relationships
• Ability to work independently and as part of a team
• Ability to positively and proactively handle guest concerns
• Ability to prioritize multiple tasks in a fast-paced environment
• Strong verbal communication
• Interpersonal skills

Location

• Onsite

Work Type

• Full-time

Experience Level

• Cosmetics artistry experience preferred

Education Level

• High school diploma is preferred
• Cosmetology or demonstrator license where required by state law

About the Company

• Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services.
• We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
• Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

Equal Opportunity

• We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.