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About the Role

BJ's Restaurants is seeking a Kitchen Manager to oversee all restaurant operations during shifts, focusing on hiring, managing, training, and ensuring a Gold Standard guest experience. This exempt management role requires spending over 50% of time on managerial duties and exercising independent judgment.

Responsibilities

• Perform Open / Mid-Day / Closing duties
• Conduct daily briefings on matters of importance to the team
• Manage all necessary repair and maintenance issues
• Manage the Restaurant Risk Review audit process and implement necessary changes
• Manage local restaurant marketing, sales building, and community involvement
• Facilitate and participate in Continued Education Program
• Exercise discretion and independent judgment
• Ensure 100% compliance with all Company policies and laws
• Make recommendations concerning development, promotion, and disciplinary action affecting team members
• Make hiring and termination recommendations to General Manager
• Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant
• Ensure safety & sanitation
• Monitor food and beverage quality and execution
• Conduct Quarterly Food Reviews
• Prepare and receive orders of food and beverages
• Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes
• Monitor and validate daily prep production
• Coach, mentor, and discipline hourly team members
• Monitor facilitate team member recognition
• Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ’s guests
• Manage guest relations and guest recovery

Requirements

• A minimum of two years full service, high volume, casual dining restaurant management experience
• High personal integrity, professionalism, and maturity
• Ability to work in a fast-paced environment
• Solid relationship management and performance management skills
• Ability to motivate and direct team members and work effectively in management team
• Exceptional interpersonal skills, with a focus on listening and questioning skills
• Strong writing and documentation skills
• Ability to absorb and retain information quickly
• Keen attention to detail
• Proven problem-solving abilities
• Exceptional guest service orientation
• Ability to stand and walk around a restaurant to supervise operations for 8-10 hours
• Ability to lift 50 pounds
• Ability to bend, stoop, and raise arms above head on occasion

Skills

• Independent judgment
• Discretion
• Teamwork
• Interpersonal skills
• Listening skills
• Questioning skills
• Writing skills
• Documentation skills
• Problem-solving

Work Type

• Full-time

Experience Level

• Management

Salary/Compensations

• $65,000 - $75,000 / year
• Commensurate with experience

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401K
• Paid vacation time
• Quarterly bonus potential
• Daily Pay- On demand access to earned pay
• Relocation opportunities

About the Company

• BJ's Restaurants is a growing company with over 200 restaurants nationwide and several new openings annually.
• We are committed to our CRAFT: Connection, Respect, Advancement, Fun, and Trust.
• We foster a culture that celebrates diversity, equity, and inclusion through our WeCAN & IDEA groups.
• We are involved in community involvement and philanthropy.