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About the Role

We are seeking an experienced and driven Account Manager to join Gallagher's Marine, Transport & Logistics team. This role will be responsible for managing a significant portfolio of marine and commercial clients, delivering exceptional client service, and supporting the continued growth of one of Australia's leading specialist marine insurance practices. Working alongside a highly experienced team, you will be responsible for developing and maintaining strong client relationships, delivering tailored risk and insurance solutions, and negotiating competitive outcomes with local and international insurers.

Responsibilities

Manage a portfolio of marine, transport, logistics and commercial clients.
Coordinate the end-to-end renewal process, including strategy meetings, market engagement, reporting, policy amendments and placements.
Provide informed risk advice and develop tailored insurance solutions that align with clients' operational and commercial objectives.
Build and maintain strong relationships with insurers, underwriting agencies and key industry stakeholders.
Assist in the development of new business opportunities and support growth initiatives across the portfolio.
Manage insurer negotiations to achieve optimal coverage and commercial outcomes for clients.
Monitor and manage debtor performance and portfolio profitability.
Mentor and support junior team members while contributing to a collaborative team culture.
Act as a Gallagher brand ambassador within the marine and transport industry.

Requirements

Minimum 5 years' experience in insurance broking or account management.
Experience managing mid-market to large commercial or marine clients.
Strong technical insurance knowledge and a client-focused approach.
Demonstrated ability to manage multiple priorities and deliver high-quality service outcomes.
Excellent communication, negotiation and stakeholder management skills.
Proven ability to develop business opportunities and contribute to portfolio growth.
Marine insurance experience preferred but not essential for candidates with strong commercial broking backgrounds and a desire to specialise.
Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or an external third-party provider.

Skills

Client-focused approach
Communication skills
Negotiation skills
Stakeholder management skills

Location

Australia

Work Type

Full-time

Experience Level

Minimum 5 years' experience

Education Level

Tier 1 Insurance Broking qualification (or equivalent)

Benefits

Personalised career pathways
Tailored training programs
Tuition assistance
Employee assistance program
Additional Lifestyle Leave
Gallagher Rewards (discounts at over 350 major retailers)
Employee Stock Purchase Plan
Salary-sacrificed superannuation options
Paid volunteering days

About the Company

Gallagher is a global leader in insurance broking, risk management, and consulting, with over 71,000 employees across 130 countries.
We combine global reach with local expertise, and our commitment to being a socially responsible and ethical organisation is expressed through our Shared Values, The Gallagher Way.
We are proud to be recognised as one of Insurance Business Australia's Top Insurance Employers and Forbes' Best Employer for Women.
At Gallagher, we believe in investing in our people and creating opportunities for success.

Equal Opportunity

Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion.
We embrace a working environment that celebrates individuality and fosters collaboration.
We welcome people of all backgrounds, faiths, sexual orientations, gender identities, and lifestyle choices.