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About the Role

This talent pool campaign is for the employment of an Aboriginal person to support the Department Customer Service NSW's expansion. As an Aboriginal Assistant Advisor, you will undertake culturally informed project research, analysis, reporting, implementation, and administrative activities to support project development and delivery.

Responsibilities

• Provide project and operational support, including monitoring and reporting on project plans, milestones, and deliverables.
• Work on documentation and records regarding relevant issues, policies, and practices to ensure project delivery.
• Conduct basic research and analysis in project areas and contribute to project briefs.
• Communicate with stakeholders to provide project status updates and discuss implementation issues.
• Provide secretariat and administrative services, including coordinating meetings and preparing papers.

Requirements

• Evidence of Aboriginality is required.
• Aboriginal as defined by the Aboriginal Lands Rights Act 1983 (NSW) is a person who identifies as a person of Aboriginal descent, presents documentation identifying their family’s Aboriginal descent, and is accepted by their local Aboriginal community as a person of Aboriginal descent.
• Submit CV and a brief cover letter outlining relevant skills and experience.
• Successful completion and maintenance of probity checks, including criminal record and reference checks.

Skills

• Customer-centric mindset
• Passion for community
• Project management experience
• Strong attention to detail and accuracy
• Experience working in an agile environment
• Ability to handle confidential information
• Well-developed clerical computer skills
• Great interpersonal and communication skills
• Strong commitment to providing excellent customer service

Location

• Parramatta, NSW
• Haymarket, NSW
• Gosford, NSW

Work Type

• Ongoing
• Temporary
• Full Time

Experience Level

• Dependent on experience

Salary/Compensations

• $102,936 - $113,579 per annum plus super

Benefits

• Flexible working conditions

About the Company

• A career at the Department of Customer Service (DCS) offers the opportunity to improve government services and be part of reform that benefits people across NSW.
• DCS is focused on delivering excellent customer service, digital transformation, and regulatory reform.
• Join DCS to influence the future of the state.
• DCS fosters a diverse and inclusive workplace where the strength of the workforce lies in its diversity and embracing difference.
• The key to DCS's success is leveraging the contributions of employees with different backgrounds and perspectives.

Equal Opportunity

• As an inclusive workplace, we support various employee resource groups, practice flexible work and workplace adjustments.
• We provide adjustments to the recruitment process for candidates, including individuals with disability.