About the Role
The Housekeeping team plays a crucial role in ensuring guest satisfaction by maintaining hotel cleanliness. This position is vital for creating memorable guest experiences and offers opportunities for career growth within the company.
Responsibilities
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment supplies and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
- Respect for guests’ property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous, and helpful to the guests and co-workers always
- Perform other related duties as requested by Floor Supervisor
Requirements
- Housekeeping experience desirable
- Neat, pleasant personality
- Time management skills
- Ability to work on feet for an extended period
- Ability to communicate effectively
- Ability to read room numbers, dates, and basic instructions
- Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
- Lift, carry and position loads of at least 25lbs
Skills
- Attention to detail
Location
- Austin, TX
Work Type
- Full-time
Experience Level
- Entry Level
- Experienced
Salary/Compensations
- $17 - $17
Benefits
- Robust wage package
- Excellent benefit plans
- Matching 401K plan
- Professional development
- Generous bonuses
- Travel perks
About the Company
- Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.
- Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.
- With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
- At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers.
- Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets.
- Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
- Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality.
- From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
- At the Cambria Hotel Austin Downtown, we consistently rise above the competition.
- We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the surrounding communities.
- If you have a genuine passion for hospitality, come and join our team.
- You will have fun, learn and be part of a successful journey at a growing company.
- Find out today what a career at Cambria Hotel Columbia Downtown with Pyramid Global Hospitality can mean for you!
Equal Opportunity
- Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
