Hotel Room Attendant - FT at Pyramid Global Hospitality | Austin, TX, US | Rezi

Hotel Room Attendant - FT at Pyramid Global Hospitality

Hotel Room Attendant - FT

Pyramid Global Hospitality · Austin, TX, US

3 days ago

Hotel Room Attendant - FT

Pyramid Global Hospitality · Austin, TX, US

4 days ago
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About the Role

The Housekeeping team plays a crucial role in ensuring guest satisfaction by maintaining hotel cleanliness. This position is vital for creating memorable guest experiences and offers opportunities for career growth within the company.

Responsibilities

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Keep work cart orderly and properly stocked
  • Proper utilization of equipment supplies and guest amenities
  • Thorough cleanliness and sanitation of assigned guest areas
  • Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
  • Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
  • Respect for guests’ property should always be exercised
  • Responsible care of equipment
  • Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
  • Remain alert, courteous, and helpful to the guests and co-workers always
  • Perform other related duties as requested by Floor Supervisor

Requirements

  • Housekeeping experience desirable
  • Neat, pleasant personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to read room numbers, dates, and basic instructions
  • Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • Lift, carry and position loads of at least 25lbs

Skills

  • Attention to detail

Location

  • Austin, TX

Work Type

  • Full-time

Experience Level

  • Entry Level
  • Experienced

Salary/Compensations

  • $17 - $17

Benefits

  • Robust wage package
  • Excellent benefit plans
  • Matching 401K plan
  • Professional development
  • Generous bonuses
  • Travel perks

About the Company

  • Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.
  • Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.
  • With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
  • At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers.
  • Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets.
  • Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
  • Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality.
  • From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
  • At the Cambria Hotel Austin Downtown, we consistently rise above the competition.
  • We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the surrounding communities.
  • If you have a genuine passion for hospitality, come and join our team.
  • You will have fun, learn and be part of a successful journey at a growing company.
  • Find out today what a career at Cambria Hotel Columbia Downtown with Pyramid Global Hospitality can mean for you!

Equal Opportunity

  • Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.