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About the Role
This pivotal role bridges the gap between AI technology and clinical reality, solving complex problems and ensuring high satisfaction and platform adoption. You will align our software to specific clinical specialties and hospital workflows, measuring the tangible impact on health systems, clinicians, quality specialists, and patients.
Responsibilities
- Lead end-to-end deployment with new health system partners, tackling complex operational and technical hurdles during rollout.
- Map and tailor our platform to fit specific clinical specialties, acting as the primary partner voice to our product and engineering teams.
- Define and track metrics that prove the platform's value in both highly specific individual goals and health system-wide initiatives across operational efficiency, quality improvement, and patient safety outcomes.
- Foster deep relationships with hospital staff to ensure sustained engagement, immediate issue resolution, and continuous feedback.
Requirements
- Comfort at the clinical–technical seam, with experience in EHRs, clinical data, or software implementations.
- Demonstrated ability to solve hard problems and untangle complex, nuanced health system workflows.
- Familiarity with clinical data structures, interoperability standards (FHIR, HL7), or standard EHR data models.
- High agency; ability to drive ambiguous product challenges from idea to execution without waiting for direction.
- Ownership mindset; taking full responsibility for the quality and outcomes of your work.
- Comfortable with ambiguity in an early-stage startup environment.
Skills
- AI-powered reporting and analytics
- EHRs
- Clinical data
- Software implementations
- Clinical data structures
- Interoperability standards (FHIR, HL7)
- Standard EHR data models
Location
- San Francisco, USA
Work Type
- Onsite
Experience Level
- Early-stage startup experience
Benefits
- Good healthcare
- Dental and vision plans
- 401k
- Meaningful equity stake
About the Company
- Pharos is a startup dedicated to improving patient safety in hospitals through advanced AI-powered reporting and analytics.
- Our mission is to make healthcare safer by automating hospital quality reporting and helping staff identify and prevent the root causes of avoidable harm.
- Our vision is an AI system reviewing every chart at scale, identifying patterns and giving clinicians the insights they need to prevent the 100k avoidable deaths that occur in U.S. hospitals every year.
- We raised a $5m seed funding round at the end of 2024.