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About the Role

We need a Software Engineer, Reliability to own production reliability across our full stack (React, Python, AWS). You will have autonomy to shape observability, on-call, and incident response as we scale, treating uptime, performance, and incident response as a craft.

Responsibilities

• Take end-to-end responsibility for the reliability, availability, and performance of Dataro's production systems.
• Build observability from the ground up, including metrics, logging, tracing, alerting, SLOs, and error budgets.
• Lead incident response, including triage, resolution, blameless postmortems, and follow-through on fixes.
• Contribute to architecture decisions regarding scaling, resilience, and disaster recovery.
• Automate manual toil using modern AI-assisted tooling.
• Collaborate with engineering, product, and data science to ensure reliability is a core consideration.
• Contribute fixes and improvements to the Python backend and React frontend.

Requirements

• Experience in software engineering, platform engineering, or a similar role.
• Hands-on AWS experience.
• Full-stack experience across React and Python, sufficient to debug and contribute fixes.
• Experience in serverless architectures (Lambda, Serverless Framework).
• Experience with containerization using Docker.
• Solid track record of owning production services and handling pressure during incidents.
• Comfort with SQL and relational databases.
• Fluency with Git, CI/CD pipelines, and automated testing.
• Clear communication across disciplines.

Skills

• AWS
• React
• Python
• Serverless architectures
• Lambda
• Serverless Framework
• Docker
• SQL
• Relational databases
• Git
• CI/CD pipelines
• Automated testing
• Observability
• Logging
• Tracing
• Alerting
• Incident response
• AI tools

Location

• Sydney

Work Type

• Hybrid
• WFH

Experience Level

• Software Engineer
• Platform Engineer

Benefits

• Flexible WFH
• $1,000/yr professional development budget
• 3 days paid volunteering leave

About the Company

• 300+ nonprofits worldwide run their fundraising on Dataro.
• Dataro turns donor data from CRMs into AI-driven predictions for acquisition, retention, and stewardship.
• Founded in Sydney in 2017, Dataro is a global platform backed by a $14.28M Series A led by Blueprint Equity, with early support from Save the Children International.
• The company is scaling fast out of San Francisco.
• The mission is to ensure that every dollar a charity spends is used effectively, and that their systems are reliable to support campaigns.