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About the Role
Delaware North Gaming is seeking a Security Supervisor to oversee Security Department operations in the absence of the Assistant Director and Director at Finger Lakes Gaming in Farmington, New York. This role requires strong supervisory and management skills.
Responsibilities
- Defuse guest profanity, investigate incidents, and compose clear written reports.
- Enforce rules and regulations established by the NYS Racing and Wagering Board and the NYS Lottery.
- Schedule shifts under management direction, ensure timely breaks, and supervise all team member activities.
- Train new and current team members, manage disciplinary matters, and uphold quality performance standards.
- Enforce all departmental, organizational, and alcohol service policies while completing opening, closing, and end-of-shift paperwork.
- Prepare and distribute incident reports, manage exclusion paperwork, track Key Watcher keys, and run associated reports.
- Operate a motorized vehicle as needed.
- Ability to stand and walk for extended periods of time.
Requirements
- High school diploma or equivalent required.
- A criminal justice, military, or law enforcement background is a plus.
- Previous supervisor experience preferred.
- Must have a valid driver’s license, pass an MVR check, and take a drug test.
- Must be a New York State Certified Security Guard and have the ability to be licensed by New York State Lottery and New York State Racing and Wagering.
- Intermediate computer skill.
Skills
- Supervision
- Management
- Investigation
- Report writing
- Enforcement of rules and regulations
- Scheduling
- Training
- Disciplinary matters
- Performance standards
- Alcohol service policies
- Paperwork completion
- Computer skills
Location
- Farmington, New York
Work Type
- Full-time
- Part-time
Experience Level
- Supervisor experience preferred
Education Level
- High school diploma or equivalent
Salary/Compensations
- $1.50 shift differential after 12:00 AM
Benefits
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
- Reimbursement for the required 8-hour Security guard annual class
- CPR/AED certification is offered to new security team members
- Health, dental, and vision insurance
- 401(k) with company match
- Paid vacation days and holidays
- Paid parental bonding leave
- Employee assistance program
- Tuition and/or professional certification reimbursement
About the Company
- Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.