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About the Role
Based in the Toowoomba region, you will lead a high-performing culinary team, driving exceptional food experiences, operational excellence, and customer satisfaction. You will oversee the delivery of catering services, focusing on quality menu design, food preparation and service, innovation, emerging food trends, industry standards, nutrition, customer service, and customer satisfaction.
Responsibilities
- Lead a high-performing culinary team, driving exceptional food experiences, operational excellence, and customer satisfaction.
- Oversee the delivery of catering services, focusing on quality menu design, food preparation and service, innovation, emerging food trends, industry standards, nutrition, customer service, and customer satisfaction.
- Accountable for the operational, financial, and people performance of the business.
- Manage the operation with a hands-on approach to deliver outstanding results.
- Work closely with a variety of clients and customers, utilizing excellent communication and relationship management skills to deliver operational excellence.
- Receive full administrative support and training in management systems.
Requirements
- Proven experience managing food safety, compliance, labour costs, and financial performance within a high-volume catering or hospitality environment.
- Strong multi-outlet experience within high-volume catering operations, with a proven ability to lead diverse catering environments and deliver exceptional service across boardrooms, cafés, functions, fine dining experiences, and sporting events.
- A passionate culinary leader who combines creativity, commercial acumen, and a commitment to delivering exceptional food experiences.
- A natural leader with a unique approach to catering, bringing flair, warmth, and outstanding cuisine in a friendly, casual setting.
- Ability to bring fresh ideas and demonstrate expertise in creating culinary benchmarks through modern flavours, presentation, and the use of local produce.
- Demonstrated ability to lead, develop, and inspire teams through effective leadership, training, and safety compliance.
- An energetic, progressive, and creative professional who remains pragmatic and focused in a dynamic and challenging environment.
- Ability to build and maintain positive working relationships with staff, key clients, and customers, supported by strong verbal and written communication skills.
- Flexibility to work across a 7-day roster, as required by operational needs.
Skills
- Food safety management
- Compliance management
- Labor cost management
- Financial performance management
- Multi-outlet catering operations
- Team leadership
- Customer service
- Menu design
- Food preparation and service
- Innovation
- Communication skills
- Relationship management
- Creativity
- Commercial acumen
- Modern flavours
- Presentation
- Use of local produce
- Training
- Safety compliance
- Verbal communication
- Written communication
Location
- Toowoomba, QLD
Work Type
- Full-time
Experience Level
- Management experience
- Culinary leadership experience
- Multi-outlet experience
Benefits
- Attractive remuneration and benefits package
- Excellent training and career development opportunities
- Multiple salary packaging options
- Access to more than 100 retail discounts
- 12 weeks of paid parental leave for primary carers
- Access to a wide range of training and development opportunities
About the Company
- Serve a better future by enriching people, communities, and our planet.
- Focus on the individual, their needs, and creating positive impacts within the community.
- A well-established and respected company.
Equal Opportunity
- Committed to providing a recruitment process that is fair, equitable, and accessible for all.
- If you require adjustments or alternative methods of communication throughout the recruitment process, please contact us on 1300 TALENT or at careers@compass-group.com.au.