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About the Role

BIK Orthopedics PC, a large orthopedic practice in New York's Financial District, seeks a motivated and detail-oriented Medical Secretary Coordinator for a temp-to-perm role. This position offers career growth in a dynamic orthopedic practice, emphasizing organizational skills and a patient-first attitude.

Responsibilities

• Provide excellent customer service and patient-facing support.
• Greet and check in patients, ensuring a welcoming and professional front desk experience.
• Schedule, confirm, and manage patient appointments using the EPIC medical scheduling EHR system.
• Verify insurance eligibility and obtain necessary authorizations and referrals.
• Answer and direct incoming phone calls, take messages, and respond to patient inquiries.
• Prepare and maintain accurate patient records, charts, and medical documentation.
• Scan documents into the EPIC EHR system.
• Demonstrate proficient knowledge of insurance pre-certifications.
• Utilize experience with Workers Compensation and No-Fault requirements.
• Obtain correct billing information and collect co-pays at the time of service.
• Provide team support to ensure efficient patient flow.
• Perform other duties as needed.

Requirements

• Punctuality and accountability are essential.
• Prior experience as a Medical Secretary Coordinator.
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
• Familiarity with orthopedics or a specialty medical practice is a plus.
• Proficiency with EPIC EMR/EHR systems and medical scheduling software.
• Knowledge of medical terminology, insurance verification, and referral processes.
• Strong communication and interpersonal skills with a patient-centered approach.
• Ability to maintain confidentiality and comply with HIPAA regulations.

Skills

• EPIC medical scheduling EHR system
• Insurance verification
• Insurance eligibility
• Authorizations
• Referrals
• Medical terminology
• Workers Compensation
• No-Fault requirements
• HIPAA regulations
• Customer service
• Patient scheduling
• Medical documentation
• EPIC EMR/EHR systems
• Medical scheduling software

Location

• New York, NY

Work Type

• Temp-to-perm

Experience Level

• Minimum of one-year prior medical office experience

About the Company

• BIK Orthopedics PC is a large orthopedic practice located in the Financial District in New York.
• The practice focuses on Sports Medicine.