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About the Role

Mercado Envíos manages inventory for sellers and delivers products to buyers, enhancing their experience. This role provides strategic analytical support to the site, ensuring performance indicator visibility, identifying deviations, and managing critical operational information. It acts as a technical liaison between floor operations and support areas, ensuring data-driven decisions.

Responsibilities

• Transform key metrics into concrete actions to improve logistics efficiency and ensure flawless deliveries.
• Design dynamic reports in BigQuery and Last Mile Tools to support data-driven decision-making.
• Lead the correction of operational deviations by coordinating with Team Leaders and cross-functional areas.
• Manage and update SOPs for the H&B Dedicated site to ensure consistency across shifts.
• Audit Ops Clock, TIER 1, Fast Audit, and inventories to close operational gaps.
• Validate last-mile models and train the team in analytical tools and continuous improvement methodologies.

Requirements

• Experience in logistics and projects within e-commerce, retail, or industry (preferably H&B/LTL) with a focus on KPI analysis and continuous improvement projects.
• Proficiency in business intelligence tools such as Excel, Google Sheets, Tableau, or Power BI.
• Knowledge in applying AI for operational data analysis and interpretation.
• Experience with WMS, TMS, or ERP systems, and ideally SQL for data analysis.
• Practical application of continuous improvement tools like 5S, Kaizen, 5 Whys, and PDCA cycle.
• Willingness for onsite work with flexible hours.

Skills

• BigQuery
• Last Mile Tools
• Excel
• Google Sheets
• Tableau
• Power BI
• SQL
• WMS
• TMS
• ERP
• Lean
• Kaizen
• PDCA

Location

• Onsite

Work Type

• Full-time

Experience Level

• Senior

Benefits

• Opportunity for professional development
• Learning and growth environment
• Challenging projects
• Teamwork with professionals and specialists
• Positive work environment

About the Company

• Mercado Libre is democratizing commerce and financial services in Latin America.
• Mercado Envíos manages inventory and delivers products, improving customer experience.
• We are transforming logistics in Latin America with world-class solutions and integrating local and regional carriers.