About the Role
BJ’s Restaurants is looking for talented, passion-driven managers to join our Management Teams and ensure a Gold Standard guest experience.
Responsibilities
- Manage all functions of the restaurant during opening, mid or closing shifts.
- Hire, manage, supervise, and train restaurant team members.
- Perform Open / Mid-Day / Closing duties.
- Conduct daily briefings on matters of importance to the team.
- Manage all necessary repair and maintenance issues.
- Manage the Restaurant Risk Review audit process and implement necessary changes.
- Manage local restaurant marketing, sales building, and community involvement.
- Facilitate and participate in Continued Education Program.
- Exercise discretion and independent judgment.
- Ensure 100% compliance with all Company policies and laws.
- Make recommendations concerning development, promotion, and disciplinary action affecting team members.
- Make hiring and termination recommendations to General Manager.
- Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant.
- Ensure safety & sanitation.
- Monitor food and beverage quality and execution.
- Conduct Quarterly Food Reviews.
- Prepare and receive orders of food and beverages.
- Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes.
- Monitor and validate daily prep production.
- Coach, mentor, and discipline hourly team members.
- Monitor and facilitate team member recognition.
- Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ’s guests.
- Manage guest relations and guest recovery.
Requirements
- A minimum of two years full service, high volume, casual dining restaurant management experience.
- High personal integrity, professionalism and maturity.
- Ability to work in a fast-paced environment.
- Solid relationship management and performance management skills.
- Ability to motivate and direct team members and work effectively in management team.
- Exceptional interpersonal skills, with a focus on listening and questioning skills.
- Strong writing and documentation skills.
- Ability to absorb and retain information quickly.
- Keen attention to detail.
- Proven problem-solving abilities.
- Exceptional guest service orientation.
- Ability to stand and walk around a restaurant to supervise operations for 8-10 hours.
- Ability to lift 50 pounds.
- Ability to bend, stoop, and raise arms above head on occasion.
Skills
- Relationship management
- Performance management
- Interpersonal skills
- Listening skills
- Questioning skills
- Writing skills
- Documentation skills
- Problem-solving
Work Type
- Full-time
Experience Level
- Management
Salary/Compensations
- $70,000 - $78,000 / year
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401K
- Paid vacation time
- Quarterly bonus potential
- Daily Pay - On demand access to earned pay
About the Company
- BJ’s Restaurants is a growing company with 200+ restaurants and several new restaurant openings yearly across the country.
- Culture that celebrates diversity, equity and inclusion with our WeCAN & IDEA groups.
- Community involvement and philanthropy – We love giving back to our communities.
- Fun environment.
- Relocation opportunities throughout the country.
