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About the Role

BJ's Restaurants is seeking a Kitchen Manager to oversee all restaurant operations during shifts, focusing on hiring, managing, and training team members to ensure a Gold Standard guest experience. This exempt management role requires spending over 50% of time on managerial duties and exercising independent judgment.

Responsibilities

• Perform Open / Mid-Day / Closing duties
• Conduct daily briefings on matters of importance to the team
• Manage all necessary repair and maintenance issues
• Manage the Restaurant Risk Review audit process and implement necessary changes
• Manage local restaurant marketing, sales building, and community involvement
• Facilitate and participate in Continued Education Program
• Exercise discretion and independent judgment
• Ensure 100% compliance with all Company policies and laws
• Make recommendations concerning development, promotion, and disciplinary action affecting team members
• Make hiring and termination recommendations to General Manager
• Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant
• Ensure safety & sanitation
• Monitor food and beverage quality and execution
• Conduct Quarterly Food Reviews
• Prepare and receive orders of food and beverages
• Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes
• Monitor and validate daily prep production
• Coach, mentor, and discipline hourly team members
• Monitor facilitate team member recognition
• Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ's guests
• Manage guest relations and guest recovery

Requirements

• A minimum of two years full service, high volume, casual dining restaurant management experience
• High personal integrity, professionalism, and maturity
• Ability to work in a fast-paced environment
• Solid relationship management and performance management skills
• Ability to motivate and direct team members and work effectively in management team
• Exceptional interpersonal skills, with a focus on listening and questioning skills
• Strong writing and documentation skills
• Ability to absorb and retain information quickly
• Keen attention to detail
• Proven problem-solving abilities
• Exceptional guest service orientation
• Ability to stand and walk around a restaurant to supervise operations for 8-10 hours
• Ability to lift 50 pounds
• Ability to bend, stoop, and raise arms above head on occasion

Skills

• Independent judgment
• Discretion
• Team member management
• Training
• Guest experience management
• Repair and maintenance oversight
• Risk management
• Local marketing
• Sales building
• Community involvement
• Compliance
• Hiring
• Termination
• Investigation
• Safety and sanitation
• Food and beverage quality control
• Inventory management
• Prep production monitoring
• Coaching
• Mentoring
• Discipline
• Team member recognition
• Guest relations
• Guest recovery

Work Type

• Full-time

Experience Level

• Management

Salary/Compensations

• $70,000 - $78,000 / year
• Commensurate with experience

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401K
• Paid vacation time
• Relocation opportunities

About the Company

• Growing company with 200+ restaurants and several new restaurant openings yearly across the country
• Culture that celebrates diversity, equity and inclusion with our WeCAN & IDEA groups
• Community involvement and philanthropy – We love giving back to our communities