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About the Role

The Georgia Department of Human Services (DHS) is seeking candidates to fill the position of Manager, Child Support Services within the Division of Child Support Services (DCSS). This role reports to the Regional Manager and is located in Albany, Georgia. The position is responsible for establishing and enforcing child support obligations, coordinating child support activities, and managing the operations of a child support branch office.

Responsibilities

Manages the development and administration of a child support branch office, including establishing and enforcing support orders, and investigative, compliance, legal, and clerical support activities.
Helps determine the division's overall direction as a member of the division's management team.
Directs subordinate supervisors and staff.
Plans, administers, and maintains the operation of child support services programs.
Analyzes and assesses the effectiveness of existing programs to ensure identified outcome measures are achieved.
Assures agency compliance with policies, appropriate documentation, and reporting requirements.
Builds and encourages a cooperative team-oriented environment within unit(s) and with other agencies and providers.
Interviews, hires, directs, trains, evaluates the performance of, and when necessary, disciplines and discharges social services employees.
Manages human resources and directs administrative activities.
Reviews new and current programs to determine their efficiency, effectiveness, and compliance with state, local, and federal regulations.

Requirements

Bachelor's degree in a related area from an accredited college or university.
Two (2) years of subordinate supervisory experience in a human service delivery program or related program.
Two (2) years of experience at the lower-level Child Support Services Supervisor (SST064) or position equivalent.
Four (4) years of experience at the lower-level Child Support Services Agent 3 (SST062).
Three (3) years of experience at the lower-level Child Support Services Agent 4 (SST063).

Location

Albany, GA

Work Type

Day Shift
Telework opportunities depending upon the position(s)

Experience Level

Subordinate supervisory experience

Education Level

Bachelor's degree

Salary/Compensations

$55,016.93

Benefits

Unique training opportunities
Employee retirement plan: 401(k) plan and 457 plan
13 paid holidays
Vacation & sick leave
Medical insurance
Dental insurance
Vision insurance
Long-term care insurance
Short-term care insurance
Life insurance
Employee discount programs

About the Company

The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations.
Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.
The DHS Division of Child Support Services (DCSS) enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments.
This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children.
DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court.
All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.

Equal Opportunity

DHS is an equal opportunity employer.
The State of Georgia does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.